Rating & Review Keseluruhan Anantara New York Palace Budapest - A Leading Hotel of the World

The interior of the hotel is gorgeous. The location is terrible and the entrance during the day is blocked by line ups of people waiting to enter the New York Caffe. More importantly is the terrible customer service and lack of response from their front desk. Although, we booked and fully paid for our stay in the hotel through hotels.com, at the time of check out the front desk made us pay an extra fee for city taxes which we didn’t know about. We were rushing to catch our ride, therefore we paid the additional charge and asked for a receipt so we can review the legitimacy of the charge. Front desk informed us that they will email us the receipt. They never did. We emailed the hotel two days ago requesting copy of our receipt but we did not receive any response yet. Too bad how customer service could ruin the experience of such a lovely hotel!

Fantastisk hotel, kvalitet i højt kurs. Meget atmosfærefyldt hotel, venligt og imødekomne personale. Kan kun give de bedste anbefalinger herfra.

Wunderschönes und sehenswertes Hotel. Personal sehr freundlich und bemüht. Sehr empfehlenswert!

Amazing hotel

Stunning building and nice large room with a comfortable bed. Loved the breakfast selections.

Dejligt ophold, god service, lækker morgenmad - lidt problemer med air con i rummet

Wonderful hotel in central Budapest. Only complaints are the air conditioner did not get our room below about 76 degrees even when cranked all the way up for 2 days, and the hotel is on a very busy street so quite noisy.

Excellent hotel

Excellent séjour à Budapest Très belle ville et très bel hôtel

Hotel maravilhoso

Great service

Wonderful hotel with excellent service throughout.

Wonderful

Fabulous hotel in a landmark building that is very well maintained. Superb room with comfortable bed and pillows. Good breakfast but a bit slow bringing tea and coffee.

Beautiful property with very lush and comfortable rooms. Great dining options and lovely spa

Excellent and memorable stay. All at a very good level.

A

Our stay at this hotel was truly one of the best experiences I’ve had in Budapest. The seamless connection to the iconic New York Café creates a stunning and memorable atmosphere, with the lobby and shared spaces offering a uniquely elegant and breathtaking setting. Throughout our stay, we had the pleasure of enjoying the hotel’s bar, restaurant, New York Café, gym, and spa - all of which were exceptional. The service was impeccable, and the ambiance in every area was refined and welcoming. The only minor inconvenience during an otherwise perfect stay was that the sauna was out of order during the entire stay. The room itself was incredibly spacious, featuring a fantastic balcony - undoubtedly one of the finest rooms I’ve stayed in while visiting Budapest. The reception staff were genuinely warm and accommodating, making the entire experience feel personalized. Thoughtful touches, such as in-room champagne, occasional fresh fruit, a complimentary minibar, and a room upgrade, added to the luxurious, five-star experience and made our stay truly unforgettable. Without a doubt, this hotel is now one of my top choices whenever I visit Budapest. I cannot recommend it highly enough!

They were so precisely taking care of all of our needs. From the entrance to the room we appreciate for their help and professionalism to make our journey memorable. We will definitely visit again ….

Schickes Hotel, sehr gute Lage, alles alle Sehenswürdigkeiten zu Fuß erreichbar.