Pool war kälter als einen Bergsee.

We prepaid and received a confirmation email for an ocean view balcony room for 3 nights. The hotel over booked and refused to honor our reservation.

Liked this property because it was close to everything.the staff was very helpful.food was good . The swimming pool we enjoyed. Would stay and recommend it .

Was 8.6 on hotels.com in 2020 and that will likely not improve to 9/10 anytime soon. Lacks polish.

Nice hotel. Very clean and comfortable. Good location - walking distance to a couple of good restaurants and close proximity to airport.

Hotel very close to the airport and the planes were flying over the Hotel (extremly load). In walking distance to city center. Our bath needs renovation. Would chose another Hotel next.

This is our 4th time staying with Vila Nova and we always an amazing experience,

Close to airport and bay area.

Check-in was simple and friendly staff at front desk and bar. The location is very walkable to the town center. Front desk arranged an early taxi to the airport which was much appreciated. Disappointed in the pool hours and the beds (had a triple room) were very uncomfortable.

Great staff. Walkable to main tourist area.

I visited this property for the first time in February 2025 it was beautiful really nice staff I go to Portugal a lot and stay at hotels but this was the best one I ever nice it’s only a four minute walk from the city highly recommended thank you s much I felt I was at home .

Freundliches Personal, saubere Unterkunft und nah zur Altstadt. Das Hotel liegt in der Einflugschneise vom Flughahen, hat mich aber nicht sehr gestört. Nachts ist Ruhe.

Front staff needs to be a little more friendly and acknowledge their guests

A coffee maker in the room would have been nice

I liked the price and everything else

Good

From a friendly, funny welcome to a seamless checkout in the middle of the night to catch my flight, MS Vila Nova was outstanding in every way.

Our room was absolutely wonderful, very spacious and the bed very comfortable. The hotel is very close to the airport and a few minute walking distance from the downtown area. Near everything. The staff was wonderful and we even got complimentary wine and Natas. An absolute delight stay.

Great reception and location excellent love the stay and recommend

Ein sehr zentral gelegenes Hotel. Freundliches Personal, sauber, schöne Zimmer, die Wände sind nicht ganz so dick und es besteht die Möglichkeit das Schnarchen von nebenan zu hören. Das Frühstück ist sehr umfangreich. Parken ist im Hof für 4€ pro Tag möglich. Parken an der Strasse kostet mehr. Der Pool war sauber. Vom Hotel aus ist alles in Ponta Delgada zu Fuss erreichbar.