Extremely Disappointing. Unprofessional Staff and Poor Facilities.
Rating: ⭐☆☆☆☆ (1/5)
We booked a room for a short daytime rest before a late flight. We explicitly told staff we would check out in the evening without staying overnight. However, we experienced severe disrespect and profiling.
1. Unacceptable Discrimination
When my companion returned to the hotel, the lobby staff blocked the entrance, making sarcastic remarks and mocking us. At checkout, the staff admitted that the previous shift had ordered them to monitor us, falsely assuming we were trying to sneak extra guests in. Even though we had clearly explained our daytime-use itinerary, they profiled and treated us like wrongdoers simply because of our Asian background.
2. No Luggage Security
They gave us no luggage tags but handed us a key to a sketchy room between floors, telling us to move bags ourselves. At check-in, the storage room was a mess; our bags were buried at the bottom under heavy piles. Anyone could have stolen them.
3. Poor Facilities
The room was suffocatingly small. The elevator was tiny, painfully slow, and would instantly freeze if your body touched the wall while moving. It felt unsafe.
4. Final Verdict
While hotel options are limited in this budget range within this area, it is much better to spend a bit more for a proper hotel that treats guests with basic respect. If you are an Asian traveler, avoid this place.