Staff were excellent, but the experience was badly let down by the condition of the room which was in dire need of a refurbishment. Breakfast was poor with a toaster which took an age to lightly brown the bread, croissants which were clearly not fresh and bananas which were rotten throughout. Such a shame, because it's location was excellent. We definitely expected better.

Really enjoyed the hotel just a few minor issues, the bedroom was to hot and went to the bar and had to wait about 10 mins for a drink as the girl in the bar area was only 17 and had to wait for a older member of staff to come, overall it was a good stay

We had pleasant stay in the hotel with affordable price. Only if more entertainment such smart TV in the future, that will be great!. From Canada

Bedroom was lovely, bathroom was very tired and needing tiles, flooring and door replaced, bar area was nice, but the high backed chairs needed a good clean. Dining room was faultless. Would stay again

Beautiful location, plenty of parking, staff were so friendly and helpful, room was very clean and had everything you needed. Extremely dogfriendly, which for me is very important. We will definitely be returning.

Beautiful location, great friendly staff, helpful, only complaint was the bed was not top notch

The room was clean and the hotel was full of charm. We had a lovely stay. The bed was not as soft as I prefer but we still slept well. The location is wonderful

Loved lots of previous stays here but they have stopped food including the brilliant breakfasts - disappointed 😩

Nice clean room for good price.

Solid hotel in a beautiful location. Well maintained garden and cosy pub downstairs. The kitchen wasn’t working but this was not a problem. Would go back.

No food being served so after a long journey we then had to go out again to find an evening meal. We should have been informed of this when we were booking and would have chosen a different hotel.

Apart from the hair in the bath ok

This is a 4 star hotel however I'd give it a 2 at best. The staff were lovely and could not have been nicer, however the room was very basic. The bed was uncomfortable, the room had a kettle and very basic tea and coffee options. Also, we arrived and was told that no food would be served that night in the hotel but were given no prior warning to this. We then expected a full breakfast (included in the cost) but again, woke to a breakfast of cereal and pastries. At no point did anyone make us aware that there would be no hot food in the morning as well. Probably wouldn't recommend as we chose this hotel over other similarly priced hotels in the area, but fear I made the wrong choice.

Poor cleaning. Poor breakfast. Staff nice but a poor experience

Stayed in family room with my 3 kids. It was comfortable, the staff were welcoming.

The room was fairly clean but old. Needs renovations. But the staff was very kind and the breakfast delicious!

Hotel is in need of upgrading , room was nice but bath and shower needed replacing when turning on taps it was very noisy. Pillows very cheap and thin. Breakfast wasn't very good , coffee weak . Bread cheap assortment of pastries good if that's what you like for breakfast. Hams and cheese first day a few bits second day none had to settle for honey on toast and a banana.

Unfortunately there was a problem with their kitchen and consequently no hot food was available. The “English Breakfast” was also cold and in fact a Continental Breakfast would have been a better description. That said, the room rate was extremely reasonable and the staff were excellent - providing both recommendations for dinner on the evening of arrival and then at breakfast, providing an itinerary of recommended stops for our journey up to Fort William.

Staff were fantastic friendly

All was good but short staffed and no kitchen so no food all weekend and only a cold continental breakfast in the mornings and this was not mentioned when booking!