I loved how the bathroom sink had a shelf as well counter top space so getting ready to go out had a nice set up. The location was perfect and we absolutely loved the breakfast there at the hotel! Soo many wonderful choice of food options! Staff was very helpful !! Will definitely stay there if I go back to Madrid :)

Excelente hotel. Súper céntrico. Limpio y espacioso.

Nossa experiência foi muito boa, localização excelente, muito próximo a vários pontos turísticos, bares e restaurantes. Único inconveniente foi que fomos surpreendidos com compras na Espanha ( de mais de 3 mil euros) com o cartão de crédito que só usamos como garantia no check in do Hotel, já que na Europa usamos apenas os cartões de débito em euro. Informamos o ocorrido ao recepcionista e felizmente conseguimos cancelar junto a operadora do cartão de crédito as compras indevidas. No mais gostamos muito e recomendamos o Hotel.

The location is perfect. It’s close to a lot of shops and restaurants and for all of the activities we did, it’s was a 10 minute walk to everything. The staff is amazing, they are very kind and helpful. I stayed while they were renovating the facade of the building and didn’t have any issues with noise or dirt however we were not able to use our terrace - which was fine because the weather was not warm enough anyway.

Parabéns pela equipe

This was a simple room, but it was clean and had a very comfortable bed. It was an actual single king mattress, not two twins pushed together, as is so common in Spain. The location was also very good to get to all of the major sites and had parking in the Plaza nearby (but the parking is pretty pricey per day!). We did not get breakfast here. I'd stay here again.

Nunca me avisaron que el hotel está en obra

Excellent location, good value, nice rooms and felt safe. Would definitely stay there next time I’m in Madrid and look in the other locations as well

Chambre propre et personnel à l'écoute

I booked 4 rooms for our group and everyone was satisfied. One room was a little noisy with street noise bcs it was closer to ground level. Otherwise everyone slept well, the rooms were clean and well appointed, staff was friendly and the location was perfect. I recommend this hotel.

Perfecto para tener una estancia bien agradable en Madrid todo bien cerca, la atención de primera y lo están remodelando y se ve precioso.

Excellent hotel in a wonderful central location. Our room was well-maintained, and the staff was very friendly & helpful. ‘Highly recommended.

Quarto limpo, funcionários super educados e a região é ótima, com vários restaurantes, bares, mercado e farmácia. É uma região central, a poucos metros da gran via, puerta del sol e parque do retiro

Fantastic, warm welcome very informative and friendly. Great location to explore Madrid certainly be back.

O café da manhã era pequenos, com poucas variedades, mas saboroso. Quarto tamanho bom, e muito limpo.

Everything was great and the staff very friendly.

Room was clean with a nice patio. Bed was very comfortable. Great location. Breakfast was not great.

Muy bonita decoración y ubicación fantástica

Lovely polite and professional staff. Fabulous room for a fabulous price! Breakfast was very varied and had everything we could have asked for. Just wished we could have stayed much longer. Thank you for a wonderful stay in Madrid.

I had an absolutely wonderful stay at Room Mate Alicia in Madrid! The location is simply perfect — right in Plaza Santa Ana, surrounded by great restaurants, cafés, and within walking distance of so many major attractions. The hotel itself is stylish, modern, and incredibly comfortable. My room was spotless, beautifully designed, and very quiet despite the lively area outside. The bed was super comfortable, and I loved the large windows that let in so much natural light. What truly made the experience exceptional was the staff — friendly, professional, and always ready to help with recommendations or anything I needed. Their hospitality really made me feel welcome. Breakfast was also fantastic with plenty of fresh and delicious options to start the day right. Overall, I couldn’t have asked for a better stay in Madrid. I highly recommend Room Mate Alicia and would definitely come back!