Good customer service, polite and helpful receptionist. Nice breakfast and location is close to most of the sightseeing.

This hotel should be 2 star or less. Good location but room and breakfast was horrible. Staff were friendly and helpful but I would never go back.

We loved the location close to the Arno River and the city center. Had a delicious pizza around the corner and there is also a small grocery store for last minute necessities and water! The staff was very kind, and the breakfast was delicious. They offer free luggage storage which was convenient. Within walking distance from the main train station. We loved our stay and will be back!

Breakfast was exceptional; privacy was appreciated

We stayed 3 nights at this hotel and love the convenience of how close it was to everything. We walked to all the major attractions and great restaurants nearby. The service was amazing, we had an early morning tour and had to leave before breakfast. The front desk staff organized a packed breakfast and it was ready to go when we got there. We also love the disposable slippers they left in the room, nice touch. The only thing we didn’t like was we could hear kids running on the floor above, other than that we thoroughly enjoyed our stay. Great breakfast too.

Very basic but clean and close to the places we wanted to visit. The lobby is very modern and has been updated but the rooms are pretty old.

Todo bien.

Très bien situé

The breakfast is amazing. The place is centrally located. Even after we check out, they were willing to keep our luggage while we go sightseeing. The location is perfect. Roms were clean and very nice

Bra beliggenhet, romslig rom som virker litt kalde i uttrykk, men har allikevel alt du har behov for, spesielt gratis safe. Hyggelige ansatte i resepsjonen, god frokost. De ansatte i frokostsalen har noe å gå på i fohold til å møte gjester med et smil, de virket nesten litt mutte.

Great budget hotel in central Florence.

朝食付で周辺ホテルと比べて 非常にリ−ズナブル

This hotel was nice and very quiet. The staff was helpful and friendly. The room was a bit small and the WiFi had issues at times. The hotel is located conveniently around places to see within about 10 min walk. It is close to the train station as well. Overall, very happy staying at this hotel!

Very comfortable and convenient.

O ar condicionado sem funcionar, colchão péssimo e box do banheiro muito pequeno e com vazamentos na hora do banho !!

I love the hotel, very friendly help me a lot with my taxi we were 6 people, love the area close to the cathedral, 100% Happy

The room was incredible small but it had a cute balcony.

I have stayed many times at Palazzo Ognissanti and really enjoyed the spacious room for the three of us. Very convenient location for the train and the city centre. Will definitely stay again here when back in Florence!

The stay was good. I hope to came back soon

The room I had was definitely NOT the best room at this nice hotel but I needed a budget friendly option. The room opened to the outside and didn’t have AC. I had to leave early so didn’t get to enjoy the breakfast that was included. The bed was pretty hard but that’s common in Europe/Italy. But the staff was incredibly friendly and helpful!