I room I booked wasn’t the same as in the pictures also the reception staff was rude

It was super loud at night. There was a celebration and loud music until between 1030-11

Todo excelente

The room was great. Butcthe hotel was very noisy with little kids running in the hall and talking at 6:30 am. Also I was there for a meeting and awards banquet and the room next to us had a sweet 16 party that started at 4 pm with very loud music. They were asked to lower the music and they just turned it up louder. So loud we could here our selves talk. I felt sorry for the organizers. Took away from there event.

Spotless room. Comfortable bed. Pleasant staff.

The room was very clean and comfortable. Onsite restaurant was very good. Staff went above and beyond to help with arrangements to the airport.

Ok

There was no breakfast as there was a fire alarm and i had to leave the hotel at 730 no shower just grabbed my dog and exited I would have thought the hotel would have given me some discount or credit for the next stay, but they gave me nothing

Easy check in and nice building, had good food as well

Yea

We stayed in a suite and it was great! So much room. There is a great bar area where we could get snacks and drinks and take up to the room. Pool and hot tub looked great though we didn’t use them. Would highly recommend and would not hesitate to stay here again.

Room was clean and comfortable Staff were great

Staff were friendly and welcoming. The hotel isn't new but it is clean and everything was in very good shape.

Room was great, loved shower rather than bathtub. Difficulty with our key working several times and phone for assistance was out of order. Pool area looked great and hotel very clean and great location for our needs.

Clean room, polite and helpful staff

Was quick and efficient

Nice room and Josh was able to check us in early!

Didnt eat breakfast this time. Hotel has convenient location, staff was friendly, room was clean but lighting was too dim to see properly.

Stayed for seven mights, four of us in the room, had to call for the correct amount of towels every day. The manager contacted me and offered free breakfast to compensate, which i appreciated, and assured me it would be correct. Upon returning to the room that night, there again were only two towels. Bath tub did not drain properly, alsed at least 3 times to have it fixed, it was better for one shower and then plugged again. Shower never got hot, some days it was barely warm. There were kids staying that were running through the halls and playing hockey, causing chaos and noise. Service from the starbucks in the lobby wasnt very good. One morning the lady working there wasbjust on her phone for a couple minutes before coming over. About a week before we arrived, i realized we didn't require the final night. As this was a fully refundable room, i assumed that that night would be refunded back to my card. But, they wanted to charge me another $160 to cancel, made no sense. This one I will be taking up with the Competition Bureau as this is false advertising. The staff was very nice, but it didnt make up for the inconvenience.

I had such a great experience during my stay. From the moment I arrived, everyone was extremely kind, welcoming, and helpful, which honestly made a big difference. I was there to celebrate my birthday, and they really went out of their way to make it feel special. They kindly covered breakfast for me, which was such a thoughtful gesture, and they also allowed me to stay later on New Year’s, which I really appreciated and didn’t expect. The room was very clean, comfortable, and well kept, and everything felt calm and relaxing. The food was good, fresh, and enjoyable, and overall the atmosphere made the stay even better. I left feeling well taken care of and genuinely happy with my experience. I would absolutely recommend this place to anyone looking for a clean, welcoming, and accommodating stay.