Sauberes Zimmer, super freundliches Personal, Essen war gut, ein Hotel zum Entspannen

The hotel was not as modern or contemporary as it appears in the images. We are experienced travellers, always exploring 5* luxury hotels at a mid-level. For the price point we found this hotel disappointing. Firstly the room we were given was so far from the main pool which caused us difficulties with a toddler. The childrens pool is busiest but they only allow you to reserve beds for 45 minutes (although there was some degree of discretion by the staff). By the time you take your toddler to breakfast your beds have gone so there is no point getting up early to get beds and if your not there. The food choices were pretty much the same every day and we only enjoyed the Asian and Italian restaurants. We also read that they cater for children but the only options in every restaurant other than the Italian was chicken nuggets and chips or tomato pasta - again extremely limited and repetitive and not as family friendly There was very limited evening entertainment by the outside bar where everyone gathered yet there would be great acts in a conference room where most people either didnt even know it was happening or didnt want to be sat in a conference room with a limited choice of drinks! The entertainment should 100% be on the outside stage area where people can enjoy and appreciate the effort. Overall, whilst Kos was beautiful and the resort and pools were really nice, we wouldn't return again.

Staff were amazing, super friendly and helpful, showed genuine care when i had to visit the doctor! Hotel it’s self is beautiful, really relaxing and classy atmosphere Poolside service some of the best we’ve experienced with food even being offered from your sun lounger Gelateria a highlight - the gelato was unreal! Drinks range was super impressive, so was the food selection Dining setting was gorgeous as well Well located too just 10 mins away from kos town with a bus stop right outside Would 100% stay again

Top Hotel. Einzig die Möbel waren etwas abgenutzt.

War OK, es gibt aber im Portfolio von Grecotel Hotels, die im Service und im Zustand der Objekte besser sind.

Lovely hotel , staying in October outside of any school holidays, so hotel not too busy , plenty of sun loungers, attentive staff, place felt very clean, tidy and well maintained. The all inclusive was excellent, enjoyed working though the cocktail menu. Good dining options, the app was very useful - should promote that more, with QR codes etc.. in reception. Friendly reception, very helpful booking taxis. Few times we got taxi to Kos town, then walked back. All very flat - so easy walking. Booked excursion and went to Zia for sunset in the mountains, which was beautiful. Also managed to squeeze in boat ride to Bodrum, Turkey. Overall really impressed with Kos and would certainly come back and stay at the same hotel. Indoor adult pool in the spa was a hidden gem. If the outdoor pools were a few degrees warmer I’d have swam in them more, but the sea was a little warmer and beautiful, so clear.. happily swam in the sea everyday - hotel is in great spot to enjoy the sea.

Mooie en complete accommodatie, super met de a la carte restaurants. Ook in het main restaurant heerlijk gegeten. Zwembaden zijn groot en mooi, leuk kinderzwembad wat helaas wel heel erg koud was. Verwarmen zou echt top zijn. Zeer vriendelijk en servicegericht personeel in de a la carte restaurants, poolbar en aan de balie. We hebben genoten!

Amazing holiday. Family bungalow was perfect for a family of four. Staffs were all welcoming and friendly. Excellent dining options and lovely cocktails.

Food was amazing, excellent options especially for vegetarians. Rooms were old school but comfortable. Cleanliness of the room wasn’t 100 per cent. Each day I had to ask for fresh towels and to change the sheets, it wasn’t done automatically. Staff were exceptional, so helpful and fun and nice to the kids. The lack of air conditioning in the common areas and also the kids club was an issue. Also eating at the pool bar was often extremely hot and there was no air ventilation. The hotel is amazing but they need to work on the lack of air conditioning especially in summer. The rooms were stocked with alot of storage. Lovely atmosphere, the vibe was really relaxed and fun. Amazing guests and overall we loved our stay.

Sehr schöne Anlage und tolles, stets hilfbereites und freundliches Personal.

Never again

Wunderschöne, gepflegte Anlage. Sehr aufmerksame, umsorgte Belegschaft. Grossartige Küche, rundum saubere Anlage (von Zimmer, über Garten bis Restauration).

Bien fraté !! C'est le le sang de la veine

This is a lovely property in a great position right on the beach. It’s not 5 star but a solid 4 star, it’s clean, has good facilities, feels safe and the all-inclusive offering is very good. Would be really good if travelling with kids, maybe not so good for a romantic getaway as a couple because there were a lot of kids even outside of the school holidays. Would definitely recommend the all inclusive as the prices for food and drink are high otherwise. Pools are really nice, beach well kept, but you will need to be up early if you want a lounger by a pool - all claimed by 7am! More easy to get one on the beach, at most times of day

Good quality

Die Hotelanlage ist wirklich wunderschön. Sehr groß, grün und gepflegt. Das Zimmer war leider eine totale Katastrophe. Das Zimmer wird einem 5-Sterne Hol leider nicht gerecht.

A Disappointing Experience for Guests with Food Allergies We were truly looking forward to our stay at Grecotel LuxMe in Kos, having heard great things about the property. However, our experience was deeply disappointing due to the hotel’s handling of my wife’s severe food allergies. Before our arrival, we made multiple attempts to inform the hotel that my wife has life-threatening allergies to nuts, celery, and gluten (including coeliac disease). Despite this clear communication, the hotel staff did not seem adequately prepared or trained to handle her dietary needs safely. On several occasions, we were told to simply eat from the buffet – something that is absolutely unacceptable and dangerous for someone with severe allergies and coeliac disease. Even worse, her food was sometimes taken directly from the buffet, raising serious concerns about cross-contamination. This approach is not only careless but grossly negligent, and it left us feeling extremely unsafe throughout our stay. As a result, we often avoided meals altogether and felt uncomfortable and anxious during what was supposed to be a relaxing vacation. For a hotel of this caliber, we expected better awareness and accommodation of medical dietary requirements. We strongly urge Grecotel LuxMe Kos to train their staff properly on how to handle food allergies and coeliac disease. If such dietary restrictions cannot be safely managed, guests should be clearly informed in advance, rather than being placed at risk.

The bar and live entertainment is far too loud. They play live music until 11:30 and DJ until midnight. It is loud in your room. We asked management to turn it down as the hotel was very quiet and no one was watching it and our children were unwell and wanted to sleep. Management refused, the manager refused to meet us and simply stated under greek law they can play music. It's a pity as it's a nice hotel, the management are however rude and couldn't care less.

Lovely hotel, beautiful grounds, speciality restaurants are superb, staff friendly and helpful, buffet a little repetitive, lots of children around, could do with an adults only area for sunbathing

As it's October we found it lovely and quiet, just the right temperature also, the Reception staff were also informing in this department Upton arrival and we found that everyone was willing to help and serve whenever requested, it was a lovely relaxing Holiday and we will certainly returning!