Rating & Review Keseluruhan Sunstar Inn

Staff was very friendly and accommodating.

The HVAC unit seemed quieter than other units. The bathroom shower stall definitely needs a shower caddy.

All I have to say is OMG the worse hotel I’ve stayed at in my whole life! The front desk lady was so unprofessional, the rooms were dirty (the bathroom’s waste basket full of trash from previous guests). We were moved to another room (room 24) and it smelled so bad and the bed was so lumpy my back was in so much pain the next day. They also started sweeping in front of our room and banging the broom against the door at 7am they also kept hitting the wall with rims or barrels don’t know what it was but it was loud and made the wall shake ( mind you that’s the wall where the bed is) that went on for 2 hours 5am-7ish. I got up grabbed my stuff and took off to the Holiday inn near by to get some rest. What a waste of money And time. DO NOT recommend to anyone. You are better off sleeping in your car. If you do stay here don’t say I didn’t warn you!!

You know those places you walk in and realize the reviews were probably fake and you’ve made a big mistake? This. On the plus side, the owners were friendly and responsive to our requests (specifically to install a missing smoke/CO2 alarm since another room was not made available to us). Also, it’s cheap. How it gets such high ratings I don’t know. The sheets/toilet/sink/bath appeared clean, but everything else was filthy including deeply stained fabric chairs we didn’t sit on as they looked like we could catch something from them. We wanted to leave but the reservation was non-refundable and we were tired. You get what you pay for I guess. On another note, the donuts down the street are great and the people running it lovely!

Lovely spot for a stay while driving down I-5. Donuts just down the street!

Just a place to sleep. The bed linens were interesting didn’t seem to be made to fit correctly the bottom sheet was an undersized top sheet that quickly was displayed and this revealed a quite disturbing bed stain (looked to be blood on the mattress) don’t know what else to say…

Very honest and hospitality staff, very recommended.

Comfortable & the managers are very nice welcoming .

Great loved it

I never stayed there, and was charged for it. I would like to speak to a Director/Corporate Manager please? I have already spoken to a couple of folks, and to no avail, as a regular customer, I am very disappointed by the way Iv'e been treated by your business/company. Mario Gonzalez

comfortable bed, and clean room I will stay again.

This place is expensive for what it is. It’s in very poor condition, looked dirty, shower was stained and cracking. The towels didn’t even match it’s like they found a bunch of towels at the Salvation Army and just put them in there. Travelodge inn is a tad better and at a lower price. On top of that, they charged me $5 dollars extra because according to them on the app it didn’t say it was for a couple. Most hotels won’t charge for two people reserved for a king size bed but this place did. Never going back again

I did not use my reservation because I didn't have deposit. I wanted to switch for another night but could not. That's not fair

Loved the front desk person ~ she was a real delight. They are rennovating some of the rooms with new mattresses, etc., and I don't know if ours was one of them, but the bed was comfortable. The towels need replaced (very worn) but maybe they'll get to that soon. Room was impeccably clean and quiet. I will stay there again when I'm in town.

The towels smelled moldy and were supposed to be white but in reality was a dingy grey the door frame was loose with boards coming out of it after being poorly nailed in. Granted I didn't expect something very nice considering the price but this place having three stars is a pure joke

WiFi is terrible. A little pricey considering its condition and location.

I was pleasantly surprised that this place was super clean and organize and it looks like they have just recently renovated the rooms so I was happy to stay there.

Owner will go in your room without permission. The owner will go in the room pretend to clean the room but will turn off the a/c to save on electricity in a 90 degree weather. The towel are like rags you used for cleaning cars. Soaps and shampoo are non existent. Glad I pack some. Owner will give you a hard time if you ask for soap and shampoo. The parking lot is used for hangout for people drinking all night. Will not stay here again even if its free.

Good room space but the towels were dirty

There is nothing fancy. But the room is clean, comfortable, quiet, and cheap. It could use more towels and better soap. The internet can be slow. The staff is very helpful and take pride in how clean the property is. It is a good place for a stopover on the I-5 and there is a Black Bear Diner nearby.