Rating & Review Keseluruhan Sonesta Essential Beaumont

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The property was clean , staff was nice for the most part.

It was comforting and relaxing. The breakfast needs a lot of work though.

The first room that we were in the toilet did not work. There was no water in the toilet tank so we was transferred to a new room and in that room there was no hot water. We had to shower in a room across the hall from our room.

not enough food for breakfast. toilet leaked water all over bathroom floor shower curtain too close, stuck to me while i showered

We want to thank brian who greeted us with a nice welcome! He told us he enjoys making people feel comfortable! Specially made fresh eggs and coffee for the road...he takes pride in his hospitality service!! I hope you all know what you have in this pleasant employee..pay attention to him...hes doing a good work for...where other places they do not care!! Thank you brian...God bless you! You are a rarity!! coffee us with and coffee

Bed sheets, comforter, pillow cases had stains all over. Dead bugs at room entry. Link for review wouldnt allow me to add photos.

The property was very nice, rooms had high ceilings and were very spacious. We were traveling with out kitties and they were very helpful

Desk clerk told me this hotel doesn't accept reservations from Expedia. After I showed him my reservation on my phone, It took 20 minutes for the personnel to finalize my room.

We were one of only 3 reservations. The front desk offered up that info. Shower, toilet, and room were dirty.

They were closed.

This hotel is closed. Not open for business. We had to stay at the days inn across the street. Update your sight immediately

Property was shut down when arrived and wasn't notified.

The motel door was locked and no one answered upon knocking. No one picked up the call either. Had to go to a different motel.

It was dirty and had roaches

The front desk guy was a little rude upon check-in. He did not want to answer any questions and was not friendly. It was very noisy and sounded like they had a daycare with kids running around the room all day and all night. We had 2 people in our room and only enough towels for 1 person. Only light was by the door and 2 little lamps. The refrigerator had bromen shelves and froze everything in it. The bed was broke to where the head angled down lower then the foot and was very uncomfortable. The flooring was messed up and broke. The desk chair was broke to where you could not lean back in it. It laid all the way back and the arm was broke. There was not any luggage carts to bring your stuff in and out with. House keeping was there at 9 every morning and was upset we were still sleeping and they could not clean and on the last day came at 10 to tell us we needed to check out at 11 which we already knew and we were already getting our stuff ready to go. I felt like i was being treated like a child. I will definitely not stay in that hotel when we go back. I will find a better one

Ooo

Entrance a little small but otherwise I enjoyed my stay will stay again great price!!

Hace falta que tengan empleados bilingües me fue muy difícil comunicarme aún con aplicación para traducir es algo importarte ya que su establecimiento es para todas las nacionalidades no solo americanos teniendo empleados bilingües su servicio sería excelente

Not excellent but not bad.