Rating & Review Keseluruhan Creekside Inn Islamorada

Buena estancia,

Had a terrible experience in that hotel. Checking in was easy and the staff was friendly gave us beach towel and everything went well. Next day when we ask to exchange our towels the manager was there and asked us to leave a piece of ID in exchange for new towels!! Obviously I could not leave my piece of ID and drive around without it so I refused and they denied me new towels. Then she started to videotape me as I was really irritated which irritated me even further and then she asked me out of the office and called the police and force me to leave the property. Never ever in my life had to be escorted out of hotel as a result of refusing to leave my piece of ID in exchange for towels. We've been to many hotels different places in the world that was the worst ever experience. I didn't believe the reviews or rather I didn't want to believe them, but now I regret not listening to other people warning about this place! I connected with the owner which promised me to resolve the issue but never heard back from him!! Terrible place and left us with very bad impression about the whole area!

The property is old. Staff were friendly and hard working. Checking in was a breeze, and we were given a lot of useful information about the area. Our room was cleaned and supplies were restocked as needed. The hotel is in a great location, and we will stay there again!

Muy bien

Nice Place. TV wasn’t working but overall it was a pleasant stay.

The new owners either dont have the money or wont spend the money to fix this place. I loved it, been coming for almost a decade but the rooms and the property especially are being neglected badly. My room had mold all in the shower and sink areas and sticky rings under the bedside lamps and alarm clock where drinks were spilled and it was never cleaned. Pedestrian areas are blocked off due to instability or collapse, dirty boats are stored along the docks, ice machines dont work or are removed, my direct TV wouldnt connect half the time. They just need to spend some money and do the work or sell it to someone who will.

Liked the King bed, loved the staff, parking was a little tight

Pictures online better than room. Rust in the bathroom. Balcony not private. Restaurant under construction. Not advised online. Staff very nice and helpful.

Nice stay

Very good

Room was not clean. TV did not work properly. Leftover food in refrigerator.

I like the excellent water view. It’s clean. Everybody at the hotel was very nice and helpful. Nice location walkable to many restaurants and different excursions offices. Affordable rates.

Awesome place. I will be back

Way outdated, the website portrayed in way different than reality. Would not recommend.👎

I have stayed at this hotel before and I really enjoyed it. This time the charged us to dock our boat which is absolutely OK. Bit expensive they should definitely post that on the website However shower broke we had no water. We went fishing and could not shower afterwards!!!!No one to call next day front desk ladies could not do anything manager and owner not available to help my husband had to fix shower!!!!! Terrible situation

Creek Side is great, clean, quiet, safe and accessible. Front office is closed about half the time but once you check in it’s all good. You need to request cleaning during your stay. Will stay there again when fishin in Islamorada.

We had 4 adults but hotel only provided for two & front desk couldn’t provide additiional Beds didn’t top sheet

Right on the canal and great location in proximity to great restaurants and activities

Clean, efficient room overlooking the creek. Enjoyed watching passing kayakers. Comfortable bed. Kind, accommodating staff. Could have used a couple of comfortable chairs!

Front desk woman tried to charge me for my service animal, I'm a Vet. Had to call manager. My wife asked the woman at the desk about the TV guide on remote and the she rolled her eyes at Her. Could not lock window in room #1! So next day they moved us. Room #2's A/C did not produce any cold air, very hot night in that one. Manager says it must have stopped working because we must have left the door open or something, so then they moved us to another room. Each move resulted in a smaller and smaller room. Finally room #3!!! The shower would only give you either super hot water or super cold water, no in-between. In each of the three rooms, all of the floors were sticky and felt dirty, (even with the overwhelming smell of cleaner. They spray some type of cleaning solution on the sufaces in the rooms which smell so strong and harsh that the second you open the door, the smell literally takes your breath away. The smell is like you mixed corlox bleach with fabuloso then added spick-n-span with a touch of comet. The next morning my voice had actually changed from the smell and typically nothing bothers me. Even the TV screen was coated with that cleaner-spray. Most of the female front desk staff were very rude to the point even the manager advised he was firing one of them that week. The only one which was nice was the youngest one. I will say the manager did try but the facility is just beyond repair. Sherry the housekepper was very nice. They should promote Sherry to frontdesk.