Upon arrival the female receptionist was very helpful and welcoming, giving info on bus routes and facilities, plus offering to get us a taxi when we left. The hotel is in a great location, walking distance to both the port and the gothic quarter. The hotel facilities are excellent, offering a lovely terrace with small pool, the bar of which stays open until late. The bedroom, bathroom and bedroom terrace were all excellent, with tea/coffee facilities plus a small fridge. Was very pleased with everything about this hotel.