Great hotel in great location.

Sent me to a different hotel

We stayed in king room. It was updated and very clean. The bed and pillows are very comfortable. 8mins to Bluemountain. Price is a lil too much, no breaskfast included.

The room was fine. Issue was no hot water. I work at the local ski hill. Aside from a good sleep all I wanted was a hot shower. I called in the evening about no hot water. Staff said they would call maintenance. About 45 minutes later I checked for hot water, it was actually getting warmer so I thought it should be good in the morning before heading back to the ski hill for the day. Woke up 6am went to shower and water was not hot at all. Not even warm. I told the front desk as I was leaving and they told me they were having trouble with the water and it required someone to come in. They said sorry about that. I would have expected some kind of credit, partial refund, something. But nothing was done. Poor communication and customer service. I won’t be returning to that hotel. Paid nearly $200 for the night, one thing I wanted was a hot shower.

Front desk staff is helpful

Room is part of a retirement residence. Lacked any kind of esthetic and was clean but biring

Clean room. Enjoyed the hot tip. Bathroom in the room was cold and water running in toilet constantly.

Easy parking and access

The room was great, clean, and recently renovated. Staf was courteous and helpful

They upgraded our hotel to a different hotel

Tv was with normal channels not the upgraded according to standard

Clean rooms, nice staff, okay pool, gym is small.

Clean room. Front desk good.

Great place to stay.

All of the above!

The staff walked around like they weren’t happy. Other than that, the people at the reception desk were very helpful and happy and polite. The beds were comfortable, nice option in different pillows. It was clean and met my satisfaction.

Customer service at check-in was standout. Room was good size and quiet. We had got caught in a winter storm, so needed a place to stay until I’m passed. We had our dog with us, so it was a life-saver to be able to bring her there.

Good

Room was ok, some details regarding lighting and bathroom readiness.

Room is clean!And the staff are friendly especially the Filipino guy receptionist.