Our room was ready upon arrival, which we appreciated, but the mattress was in terrible condition and clearly sagging. The mattress was the worst I have seen traveling 1/10. We also received incorrect information about the executive lounge hours, never got the promised breakfast box, and found the room safe in need of repair—overall disappointing for a premium-priced stay.

They allow dogs which is great except for when they bark all the time. I worked and when I tried to get some sleep at 7:30am the dog in the room next door barked until 11 when I gave up and headed out to the area. Husband complained and security was called but the dog didn’t stop. They didn’t offer a room change until I went down. Rooms are in need of updating. Wall paper peeling off the walls. Phones don’t work. 1 lamp didn’t work. Fridge was warm. Trash on the floor from previous guests. Bus terminal is close so that’s a plus. Also uber was easy to grab but due to the long distance to the city it could get expensive.

Quarto limpo. Café excelente. Longe do centro histórico e outras atrações.

Great location. Service great. Well located. Great rooms

Clean rooms

Check on line was over 100 students from a convention. Waited over 30 minutes. However Marriott was generous enough to upgrade our room to a suite. Marriott needs a dedicated Bonvoy counter at this large conference hotel.

room was old and dirty, air conditioning was broken and let out heat instead of cold air. contacted front desk and they never showed up. after numerous calls they switched me to another room that had strong fumes of urine. avoid this hotel - its very dirty

Only thing good here is it is not too far from airport , no atmosphere, many things not working like spa, slow service

Mooi 👍

Thought this hotel was based in the city centre, booked it on the train from Milan and realised within two hours that it was not. Asked to cancel the reservation and to be refunded via Hotels.com who could not even get in contact with the hotel and I am a gold member with Marriott. Not what is expected from a Marriott.

The corridors looked like we were staying in Vegas. Glasses, trays, empty bottles strewn all over the place on the way to our room. Three days without removal. We went out at 7.15 a.m. and came back at 16.00 to find room still not cleaned or towels changed. Breakfast was chaotic. One coffee machine to serve 150 + people. Food was buffet style and not very hot. On the plus side, the bed was very comfortable. Would not stay again.was tempted to take photos, but why bother. The staff didn’t.

The

Zeer goed schoon hotel met goede services

coda lunghissima al check-in; inaccettabile

Everything is good except customer service is terrible. Check in took me about over an hour; check out 20 minutes.

Great property, but it is on the expensive side. You get what you pay for after all.

房間內很多地方都是損壞的，包括排水系統，熱水瓶！

there is no public transport nearby and for checkin you have to stay in queue for more than 90 minutes stay was very rude and they allow faster check for staff they know

The check in took way long for a Marriott property Someone needs to re-train the staff here

When we were checking in, we waited about 45 minutes. There was one person checking everybody in..