Great room, excellent bed & bedding. Bathroom well equipped with plenty of hot water. Parking was included & close by. Staff very welcoming & accommodating. Lovely evening meal in the restaurant. Our steaks were cooked to perfection & the whole meal delicious. Only thing to let the hotel down was breakfast. Breakfast buffet was dry; the bacon was hard & fried eggs rubbery. The pot of tea was awful, which was a surprise at tea bags in bedroom were delicious. It was bad tea & doesn’t seem to have been made with boiling water. We would gladly return despite the tea !

No atmosphere in the bar and very expensive drinks. Breakfast was just average - minimum choice and hot food luke warm

Nice hotel centrally located.

Excellent location, secure parking, ev charging point. Good breakfast.

Clean central all was good.

We have a lovely stay. Our family room was clean with nice river view.

Lovely large size room overlooking the river and bridge Very helpful staff -esp Harry Looking forward to staying again

Run down rooms, small TV

Debbie at reception is really kind and helpful. The rooms are spacious and clean. Pool/Spa facilities are a nice addition. Good location close to the shops.

Lovely greeting on arrival. Parking on the doorstep which is a bonus being in the centre of Kendal. Check in was simple having already completed the online form. Facilities available were explained to us and we headed up to our room. We were a little cross with ourselves for not bringing our swimming costumes!! Room was spotless and lovely and warm. Bathroom was also clean. Love the fact that in the bathroom they have a note saying if you’ve forgotten toothpaste/brish/razors etc they have them at reception, simple but brilliant should you need. We had a great view of the river from our room, we couldn’t have asked for more. We didn’t eat or drink here but the bistro looked beautiful and inviting. Whilst the rooms aren’t super modern, they are comfy, clean and the staff are brilliant. We will choose to book here again when we head up to Kendal. In a perfect location for walking into town to explore the area. Many thanks

The staff was amazing and really friendly. The bed was heavenly!

Couldn’t fault our experience. The room. The pool. A beltin hotel. Will be returning. That’s for sure.

Great place to stay for families. Staff so friendly and having the pool and other facilities to be able to use too, brilliant. We would love to return ❤️

Hotel very central lovely view from room . Staff very friendly reception and bar . Food in bar good . Rooms clean / basic . We had our dogs and it was very dog friendly . Will visit again

Lovely hotel - friendly staff, clean & comfortable room, in a great location. Would definitely stay again :-)

We arrived early at about 10:30 and were allowed to leave our car while we explored Kendal. When we got back around 14:30 our room was ready so we went in and settled in. My wife has an issue with onions her meal did contain onions despite being told they’d be excluded. It would have useful to know we could use the pool prior to checking in.

The whole hotel was spotless, the gym and swimming facilities where excellent. The staff was so helpful and we would highly recommend

Friendly staff, clean and central location Great to have undercover parking

Lovely room overlooking river. Pool/jacuzzi perfect. Friendly helpful staff and free parking.

Breakfase was fine, parking was good, the general condition of the room was poor, there were significant holes in the carpet in the room and the walls were paper thin, I was speaking to my partner in the evening on the phone but the hotel staff banged on my door because my speaking was keeping the person awake in the next room????