Rating & Review Keseluruhan Four Seasons Resort The Nam Hai, Hoi An, Vietnam

We enjoyed the 5days amazing world class activities: meditation, yoga & fit lean & generous hospitality. You can be the yogis & yoginis in the open space with the ocean cool breeze. Our son did the jet ski twice & never wanted to leave that pristine white sand. Found many beautiful shells for my niece. Many Thanks to Marco who rushed back to get the lovely 🇻🇳 Coffee box for our farewell gift🙏

An excellent hotel with great ambience and service. the only negative - for some reason limited number of sunbeds and umbrellas on the beach

We had a great and memorable vacation in the Four Seasons. The staffs are nice and professional. Nice food and facilities in the resort. Special thanks to Marco, Saif, Annie who made our experience even better. We really appreciate it.

Excellent séjour. Nos remerciements tout particulier à Bao qui a été d’un service au niveau du standing du lieu.

넓은 시설은 둘째치고, 서비스는 역시 전세계 1등입니다. 전용 버스로 도착했을 때 직원이 7명이 마중을 나와주셨고, 체크인은 방에서 직접 개인 집사님이 해주셨습니다. 개인 집사님이 빨래부터(무료) 커피 과일 등 필요한 모든걸 다 카카오톡으로 해주시고, 수석 쉐프님은 한국분이신데 최고의 요리들을 선보여주십니다. 아버지가 수영을 하다가 1cm 열상이 생겼는데, 럭셔리 택시로 응급실도 (호텔 상주 간호사가 동행해주고) 무료로 서비스 해주셨습니다. 불편할 틈을 안주는 포시즌은 역시 최고의 여행을 경험할 수 있게 해줍니다. 무엇을 상상하던, 그 이상을 경험하실 수 있습니다.

Very good but unfortunately hot water was not working.

スタッフがとても親切で快適でした。

쾌적한 침구 및 클리닝서비스가 탁월하며 작은 스낵과 물을 항상 준비해주시고 친절하고 성실한 직원들과 아름다운 경치가 인상적임

Great butler service ever! Ngan, thanks for your great service for the last 5 days!

Very nice resort. I would love to go back with my kids again. Kids club staff were very friendly to our kids. Thank you! And the food was great!

The peace and quiet around, cleanliness, every and each staff member is super helpful and friendly. Kids club offers amazing activities for the kids

"Spacious villas boasting breathtaking views, sumptuous cuisine, and impeccable hospitality characterize the Four Seasons, De Nang. Every staff member goes the extra mile to ensure a memorable stay. A highlight was the engaging cooking session with Chef Tarang, an experience I highly recommend."

very very satisfied.

Amazing grounds, amazing amenities, friendliest and most attentive staff ever.

The best hotel ever! The staff and service are incredible. The rooms are beautiful, the pool and beach are amazing. Best stay in Hoian

Thank you Marco and Phong for making our stay truly memorable the pool side villa was amazing breathtaking views of the ocean in literally our front yard. Thanks for all our chocolates and fruit also breakfast was delicious all types of food and the service from all the staff was exceptional absolutely wonderful holiday stay definitely a high five star resort will definitely be back.

Our stay at the Four Seasons Nam Hai was an unforgettable experience, thanks in large part to the exceptional service that permeates every aspect of the resort. The staff's commitment to excellence is evident from the moment you step onto the property. Every interaction with the resort's team was marked by a level of attentiveness and care that went above and beyond our expectations. Whether it was the warm welcome at check-in, the seamless concierge service, or the meticulous housekeeping, every detail was handled with professionalism and a personal touch. What truly set our experience apart was the genuine hospitality of the staff. They were not only efficient and skilled in their roles but also incredibly warm and personable, making us feel truly valued and cared for. This level of service created an atmosphere of comfort and luxury that made our stay truly special. The dining experience was another highlight, with staff that were knowledgeable, attentive, and always on hand to offer recommendations or assist in any way. Their service enhanced the already exceptional culinary offerings of the resort. In conclusion, the Four Seasons Nam Hai is a testament to what luxury hospitality can and should be. The staff's dedication to providing a high-quality, personalized experience is what makes this resort stand out. We left feeling not just well-rested and pampered but genuinely appreciated. We highly recommend the Four Seasons Nam Hai to anyone looking for a top-tier resort

ホテル施設評価はもちろん、スタッフの接客対応が素晴らしい。

Die Anlage an sich ist schön. Das Personal ist teils sehr unaufmerksam. Benutzte Bademäntel wurden auch nicht gewechselst, obwohl die benutzen Bademäntel auf dem Boden bei den gebrauchten Handtücher lagen. Ich denke in so einem gehobenen Haus muss man nicht sagen, wenn man neue Bademäntel braucht?

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