All good, but quality of breakfast has gone backwards since last visit

The room had ants in the room u couldn’t open the window its was really hot in there

Parking don’t go here with a van a van got broken into whilst we we’re staying here one member of staff said it never happens and another said it happens all the time

Just a one night stay while visiting old friends. The reception staff were our major interaction with the staff and both Jasmine and Stella were amazing! They were both very helpful and aware of the difficulties imposed by the extreme heat. Many thanks to both of them!

Dirty and dated dump. Staff unhelpful. Didn’t even stay - left as it was such an awful hotel

Thought the room was lovely. However there was no dressing gown or slippers. There was no glasses in the bathroom or room. The small thin plastic cups fell over if you put your toothbrush and toothpaste in. Surprised there wasn’t a separate restaurant in the hotel for evening meals.. A friend came to see me for coffee one morning but I was told they didn’t serve coffee until 12. First hotel I’ve never heard that before in a hotel. My husband loved the swimming pool. Breakfast was just okay.

Food in the restaurant was good, very nice taste, but quite spicy . Waited a while to pay so I returned to the room whilst my husband waited - which led to a staff member thinking I had left without paying, and following me despite my husband still waiting in the restaurant ! Apart from this small mix up it was a very nice stay , could just improve the experience by having extra staff in the bar/ restaurant area . Did not have the breakfast but would have tried if had the time as food quality was good .

The hotel prides itself on being environmentally friendly and sustainable but they have a very poor, limited vegan menu. They offered a vegan brownie for a ridiculous £9.50 that came served with non-vegan ice cream. The bath in the room had a broken plug but other than that, the hotel was well maintained and pleasant.

I have to be honest and say I was a little underwhelmed with this hotel. I stay away a lot for business and whilst this was an affordable choice -

Lovely spot and although a bit dated the staff make up the difference by a long way.

Hotel was ideal for a stop before Heathrow. The leisure facilities were welcomed. The room was a good size and had ample wardrobe space. Negatively the room was really hot. The fan in the bathroom really loud, though with the doors shut I couldn’t hear it when in bed. But my main displeasure was having no internet connectivity and no phone signal so I was cut off from my group unless I walked back to the reception lobby

Great service experience

Nice environment

Nice clean room but not all lights working. No lift which was a problem for me. Not enough staff in dining room considering there were two large parties in residence Breakfast chaotic, tables not cleared and items not replenished in a timely manner. Food was overcooked. It resembled a school canteen and because tables were not cleared people were told they had to wait to be seated. On our arrival reception staff unhelpful

Clean room good breakfast

Generally...this hotel is ok for the price (pay no more than c£70/night for room only!). Staff are friendly and helpful...but the BIG GRIPE is the WiFi - it's very inconsistent. Regularly drops out completely or goes to a very low strength. This is 2026...they should have this sorted out by now!!

The sausages was under cooked for breakfast , advised the waiter and he just walked away and did nothing , also no Hot Tub anymore yet still says there is one , We had the junior suite which was lovely , the stand alone bath was nice :) Parking not a issue , plenty of free spaces , swimming pool was nice ( you get towels and locker key at reception and sign into the pool )

Amazing staff and service

Great stay good location

Hotel was a little tired looking in some areas. Staff where lovely though and room was great