Rating & Review Keseluruhan Hotel Silken Gran Teatro Burgos

The location was perfect, close to everything. The room was unbearably hot and the AC did not work. We didn't like having a room facing an inner courtyard where you could see into all the other rooms. And there were some very noisy children in the room next to ours.

Hotel muy céntrico. Cogimos una buena habitación y nos dieron una superior. Excepcional enorme con gran terraza con vistas. El desayuno no merece la pena buffet justito en muy pequeño comedor

Erinomainen hotelli, suosittelen myös muille.

Its proximity to downtown

Das Personal ist sehr freundlich und hilfsbereit. Das Hotel hat eine schöne Atmosphäre und das Zimmer ist großzügig und schön eingerichtet. Die Tiefgarage ist sehr eng.

Muy buena situación, personal muy agradable e instalaciones excelentes.

The room was very warm. The ventilation did not work. We had a room facing to the atrium inside of the hotel. It was lots of noise the whole night from the elevator. We tried to open window to get some air, but then the noises was louder so we had to close it. The location of the hotel is perfect but we would not stay here again due to the things mentioned above.

J’y ai séjourné deux fois, une nuit à chaque reprise, chambres très bien insonorisées, hôtel vivant, personnel présent et réactif, lobby réduit mais agréable

Excelente la habitación asignada y las atenciones de los empleados de recepción Abdel y Lorena

We booked for 2 nights and had a very Clean large room with Comfortable bed. Unfortunately our room opened to a courtyard with no direct sunlight or fresh air. The air conditioner was only blowing heat and we had to open our door to the hallway to cool our room. Terrible layout. Added benefit of a banging noise 24/7 in the courtyard which we could hear even with the window closed. Not worth the money!!!

The property was lovely but the bar tender was extremely rude. He acted like it was a burden that we entered and asked to order drinks. He had a personal friend sitting at the bar visiting with him and all he did was talk to his friend. He never once passed by the table to see if we wanted another round. We had to approach the bar to request the bill. This was the worst service I ever received in my life. This hotel would have easily been 4 or 5 star rating based on the location and rooms but this bar tender was a zero making it impossible for my to feel good about or ever want to return to this property. Horrible Horrible service.

El suelo estaba muy sucio, lleno de polvo. La cama y almohada incómoda

Solamente una pega a mi gusto es que toda la iluminación es con luz fría menos los dos pequeños focos orientables en la cabecera de la cama. Por todo lo demás muy bien

Hemos estado muy cómodos

Un placer!

Big room and quiet. Location centrally and available parking. Very good breakfast.

A four star hotel that does not have a bar open due to private events is not a four star hotel. No notification of bar closure, when I had organized as a meeting place for 9 guests is simply not acceptable. The hotel is becoming tired and the bathrooms need renovating. Not worth the money.

Todo perfecto, segunda vez y repetiremos!!

Great lcation

Planta 8 tenía ruido de aparatos en la azotea