Unfriendly staff, unable to call front desk from room, poor air conditioning system, when you are not in the room with a key air is completely shut off and the room is so hot when you get in. It takes too long to cool down. The light in our hall was out and it was very dark in the hall. Where our room was. The pool was pretty but they closed it at 4pm! So when you come in from hot day, there is no ac and no pool use! Desk people always looked annoyed, not pleasant at all to speak with. We had dirty dishes outside of our room for days. We did have a nice view from the corner balcony and the breakfast was great. The men who served at breakfast were kind. The hotel was about a 15 minute walk to the main downtown area.