Justo and the best chef in Tola, Thomas, catered to my husband and I. They ensured top quality service.

Unfortunately, due to strong winds, the pool did not look clean. Saw the staff removing the fallen leafs, but wasn' enough. The cabañas looked a bit worn out now, compared to two years ago. Beds were not too comfortable. The staff's attention was very good. Very good breakfast.

Linda playa y piscina, pet friendly, buen desayuno y servicio. Habitaciones con poco aislamiento que hace que se escuche todo, y una con espacio abierto al exterior que hace que existan mosquitos adentro de la habitación.

Staff was courteous and helpful. Rooms weren’t ready upon arrival. We didn’t get our room until past 5:00 pm. Rooms and facilities could use a little more upkeep. There were areas in room that were dusty. Overall the beautiful and peaceful setting made it a great experience.

Beautiful hotel, thoughfully decorated. Great cuisine and cocktails. Located at a beautiful, empty, sandy beach. We loved it. Please don’t expect a quick service like in the US, bring some time, relax, and enjoy this paradise. It’s totally worth it.

Great staff, beach was beautiful, food was very good, although expensive. Resort is secluded. Grounds are a bit run down, especially the driveway and parking. A lot of bugs, especially ants and mosquitoes, even in the rooms.

La vista es muy linda. Pero esta propiedad tiene mucho q mejorar. La comida estaba fria , mal cocinada y sin sabor. El aire de las cabana no llega hasta donde estan las camas en el segundo piso, era demaciado caliente, el servicio era demaciado lento , muchos meseros dando vuelta o hablando entre ellos y los clientes esperando. Casi media hora para servir una cerveza. Pienso q necesitas entrenamiento y sentido de urgencia y definitivamente el chef tiene q ponerla um poco mas de sabor a los platillos. Y como Nicaraguense tratar de servir tortillas por lo menos en el desayuno.

The beach, facilites and overall the staff.

Nice hotel and nice beach

Very disappointing experience. Reserved a room with 3 beds and air conditioning. Upon arrival we were shown to our room and 2 of the beds were upstairs with no AC and no fan. With it being over 100° during the day it was impossible to sleep in the upstairs area as we are accustomed to sleeping in AC and paying $200 per night for a unit with AC. We could have easily booked a hostel at a fraction of the cost. Sadly that's not the worst part. After a long day of travel I was ready for rest but when I pulled the sheets back I found rat poop all over the bed. I called the front desk and was assured someone would come by and change the sheets. After waiting 45 mins no one showed. I called 3 more times with no result. I then went to the desk in person. At this point they sent someone with me with new sheets. Clearly we didn't want to stay another night but after 2 hours of this it was now 10pm and we didn't have much of a choice for that night. The next morning we talked with Elmer, the manager, he was aware of our situation and agreed to refund our money. He said it would be 3 days for the refund. Now after 14 days we have received no refund and Elmer has said in emails that he is not refunding us our entire stay. This is unacceptable. Do yourself a favor and stay elsewhere. The beds are unsanitary and they are dishonest.

We were the only couple there. Old and hadn't been updated Very overrated on Expedia Grounds seemed to be maintained but not the whole resort

It is a beautiful place but the staff and service is terrible. We had to wait until 5,30 for our room. Food is good, expensive for here. Staff is very slow, dont clean up, no maid service. They act like we are inconvenience to them. Piss poor management. Very disapointed in lack of service.

You cannot see the beach from the rooms, despite being described as beachview. The property is fantastic; the beach is empty with nice white sand, but the rooms are very basic. Recommend having a car as the hotel is isolated

The place was awesome and perfect tor our meeting. If I lived closer, I would be going all the time. Derling at the front was exceptional. You have a good team there.

the good: - Friendly and available staff (Derling, Ismael, Silvia). The admin manager (Elmer Ruiz) was very understanding and appreciative of my feedback. - Very nice decoration, especially main cottage with the restaurant and waiting area. - Bungalows are individual 2-story cottages some with a fan and some with AC. My bungalow had a fan, enough for ventilation because there is no TV and not enough artificial light to read, I spent most time outside. My room had a mosquito net, which did not close properly, which is more or less fine. Bring insect repellent. - Several activities like bicycle riding and horse riding which a plus (Francisco the caretaker was excellent). the bad: - The pool water was green and turbid, not so inviting but other guests didn't seem to mind - The hotel needs more direct paths to the beach, guests need to step over broken sticks and branches, dry leaves, to reach the sand or walk all the way through the main cottage. - My bungalow: Shower water pressure was quite low so showering took a while (not so eco friendly) - My bungalow: need of maintenance, some loose and rusty screws at knee height for injury and risk of tetanus. - My bungalow: No WiFi, there are many APs but not all APs were working. the ugly: - My bungalow: had 2 bats inside, and bats carry rabies, therefore this is a public health hazard. Front desk and hotel management didn't realize the public health issue. For all these points, I cannot give the hotel more than 3 stars.

The hotel lobby is absolutely gorgeous. The staff is nice and courteous. The food is very good but more expensive for cocktails and dining in. Other restaurants are far and the road is not very nice. The secluded and private beach is a few steps away and has the most beautiful sunsets. They have a bomb fire on the beach at night and security is present. The rooms are typical open style with netting with a really unique outdoor shower. We really enjoyed our stay here.

Spectacular location!!!!! Great staff and very nice facility. Understand this is kinda civilized ‘roughing it’. The thatch roof bungalows will have normal stuff falling inside with wind. The bathroom courtyards are awesome, but a small bit of regular insecticide is needed. I strongly recommend getting a bedroom with A/C, even if you do not want to use it... it’ll mean a better bedroom and sleeping experience... the bedroom ceiling will be solid (not thatch) and as insect free as is possible in a tropic location. I would definitely return... great experience!!!

We spent three nights in this most beautiful location and were thoroughly looked after by the kind and attentive staff. The beach was deserted and perfect for walking and watching the sun set. I liked the idea that the hotel is aiming to minimise their carbon footprint and happily slept without feeling the need for air conditioning or use of the fan, simply with windows wide open listening to the waves crash on the shore. In short, our three day break was perfect!

One of the best staffs we have ever experienced they went above and beyond to make you feel like family !! 😃

The hotel and the area is amazingly beautiful and relaxed. I loved the free surf/body board and the beach as well as the bungalow and the hangout area. The negative things I have to say is that it was quite expensive with the food and their taxi services they offered was way overpriced. It was also a very difficult location to reach. But if you want a relaxed place to enjoy beach and surf as well as are not on a budget, this is the place to go!