Rating & Review Keseluruhan Village Haven Inn & Extended Stay

We checked in at 4 pm . Bed was reasonably clean . There was a spill against the door and wall which looked like coke . There was that faint cigarette smell . Not too bad as there were no carpets .Photo included . When we came back at 11 pm , there were two people in the bed , 2 big dogs and beer and food around the bed . We went to the front desk and they said that the hotel was full . We chose to leave . Hotels.com was quick to give us our money back .

Room was very spartan...no chairs..no desk...no phone Our room was overbooked...other guests woke us up saying that we were in their room...was worked out Will not stay there again...very run down property

Easy to park. Easy Check in.

Had a worst experience. Firstly , room was allocated and heater and microwave is not working and then they asked us to move to other room, which is worst than the first room , bad odour and room is not cleaned properly. Appreciate if you delist this hotel. Really disappointed.

Facility is not at all as it appears on the site. It’s a shame. Nice town but never staying here again ever.

The pictures are a lie. The property doesn’t look like the pictures. This was a shelter/housing hotel. The smell coming out of the rooms were horrible.

Absolutely amazing

Smelly & dirty hotel. My family felt like the area is not safe. Heared bangging and screaming outside. We found cockroach in the bath tub. No shower curtain. Dirty flooring. Dirty headboard. The fridge not working, no cable/plug. We felt like it's dangerous place to sleep.

Room was filthy,dead spiders in the shower,sinknwas grimey,towels werent clean. Room was not worth the 80 i paid honestly. We got locked out as well and there wasnt even anyone there to let us in. We had to go all the way home at 1 am and wait till morning to ask to be let in for our belongings

Hotel is a throw back to the good old days and is super cute. Room was clean and comfortable, could have used a chair in the room, also didn’t have a blow dryer ( will remember for next time). They are in the middle of remodeling but didn’t bother us. We will definitely come back the next time we are in Buffalo.

I booked a deluxe room with 2 beds but i got a room with single bed, and we're 3 people how would we adjust on single bed? asked hotel reception, they said they received 1 bedroom booking request from expedia and told me that they have same prices for single room and double room, and he said there is no other room available. We had no other choice rather to sleep on floor by one of us. worst experience ever, i need my money refund asap

Do not book here. Arrived and place in very poor condition. They said they did not have my reservation nor did they have the apartment room at this site. Left but they charged my visa.

No breakfast unlike the website said. Toilet was broke, the mini fridge was disgusting, used bars of soap in the bathroom, dirty towels.

Room was advertised as king bed with jetted heart shaped tub…. For room I was given was a double queen went back up to desk and showed my reservation and stated jetted tub with king bed. The person checking me in said “ oh I don’t think we have those jetted tubs” I was like well it’s clearly advertised on the website so that’s false advertisement. The room was dirty, floors dirty, smelled gross, bathroom was disgusting I did not stay I left and was out $100+ for the one night stay that I didn’t even stay for was to disgusted

O quarto possui um bom tamanho mas as instalações são bem antigas, merece uma reforma pois o bairro é bom.

Dirty and worst bathroom

I liked the fact that they said they had a jetted tub no tub at all just a walk in shower room was disgusting had bugs in the window seal floors were sticky and it smelled bad and manager was very rude do not stay there

Lugar sucio, e inseguro. Solicito reembolso inmediatamente, ya que realicé nueva reservación en otro lugar más adecuado. Su servicio es excelente pero necesito que el reembolso se realizado lo antes posible gracias por su atención.

Blood on wall .. toilet not even flushed!