The house staff was very kind and respectful. The reception staff was a bit cold. The food in the restaurant was delicious! There must have been construction at the front door. Elevator (1 of 2) smelled like puke and broke down one night. There wasn’t an electrical plug beside the vanity but on the opposite side of the bathroom. The bed was VERY old. There was a large divot in the middle. The carpet could use a shampoo. The couch cushions kept sliding off when we sat on them.

The rooms were fantastic! Lots of space, very modern and clean. Was pleasantly surprised. The staff in the restaurant was great especially since they had such a big crowd because of the competition happening. The only issues I had was with one specific person at the front desk. She was not very helpful and needs to work on her customer service skills.

Room was great, the view in room on 11th floor is amazing. Everybody was so courteous and the 5-7 were a lot of fun. Kudos to bar staff

Great stuff very accommodating everything was clean really enjoyed our stay

Excellent hotel - restaurant and bar were great.

Everything great

Yes

Parfait

The room was not as clean as I thought it would be. We reserved a queen bed for 2 people and our room had a double. I found the room really dark.

Le personnel était parfait mais la chambre était très froide à cause de la porte fenêtre qui fermait mal.

Wonderful staff. Big beautiful rooms. Delicious breakfast and happy hour!

La ducha de la habitacion 220 se caía a cada rato.Nos desconectarons nuestras llaves de habitacion casi 2 horas antes de hacer el checkout el parking no tiene espacio para vehiculos XL y te manda a un parking de alfrente.Lo unico que esta bien fue el desayuno que claro esta todos los Emabassy lo tienen.

7/10 for cleanliness. Staff at front desk could have been more understanding of a hearing impaired person . But overall a wonderful stay; love the renovations. Room was beautiful and dining room lovely. Very happy!

Hospitality from front desk to house keeping to the restaurant.

It was amazing

There was a constr

Beautiful huge suite! Very clean. Wonderful, very helpful staff. Thank you for a great visit.

The staff was helpful.

The room and hot tub were amazing, parking was great. We didn’t have to walk in the cold to get to the car, parking was in the basement. Can’t wait to visit again will definitely recommend …Everything was in a 15 mins radius

Everything was great