Hotel was clean but we needed a little more space so moved to a bigger room. Location was good to get to all sites easily but Gran Via is super crowded even in January!

Me encantó

Loved this hotel, great customer service, rooms are spacious and modern, centrally located. GREAT !

A localizaçao do Hotel é perfeita. Os funcionarios sao muito amaveis e solicitos. A Cama e os travesseiros muito confortaveis. O ar condicionado e o frigobar sao bons.O cafe da manhã é farto e com muita variedade .Pego sempre quarto com vista pra Gran Via. Ter o estacionamento publico ao lado do hotel ajuda demais pra quem esta com carro em Madri. O estacionamento custa 38 euros por dia, mas estando no hotel o hotel tem desconto e sai 30 euros e vc pode entrar e sair quantas vezes quiser no periodo que esta com o carro la. So achei falta de uma cafeteira, embora eles deixei uma chaleira e cafe soluvel caso queira fazer. E também eu acho que deveriam fornecer sempre agua como cortesia como a maioria dos hoteis que estive fazem.

Ok frukost

Había una gotera en mi habitación.

Very nice hotel and close to everything

Very friendly staff

The staff was very nice. The room was clean. And the hotel was close to top spots in Madrid.

Very well run hotel. Staff is very friendly and knowledgeable of the nearby options

Excellent location and spotlessly clean throughout. Reception staff were friendly and the rooftop bar was a real highlight. My room was on the inner courtyard side, which meant lots of windows looked directly in, so I kept the curtains closed—next time I’d request a street-facing room. The only other minor issue was a slight leak through the shower screen, though it dried quickly and didn’t affect my stay. Overall, a very good experience and I’d be happy to stay here again.

Todo muy bien envel hotel, todo el personal muy atentos en el servicio a los huéspedes.

Amazing place and service

Nos ha dejado una impresión muy buena ,mejorde lo que esperábamos , la zona genial , la terraza de arriba con unas vistas de noche muy bonitas y el sitio muy bien para unas copas

Great hotel in a great location

Very clean

Good location

El personal fue muy amable y la habitación estaba muy linda, muy accesible a pie a las calles y sitios turísticos principales

Quarto muito pequeno , sem ajudante pras malas na rua na chegada . Cafe da manhã e banheiro bons

Perfect for what i wanted