Rating & Review Keseluruhan SureStay Studio by Best Western Virginia Beach Oceanfront

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The room was great. Some reviews said they had trouble getting extra towels i did not experience this. Anytime i needed anything i received it. Another review said they didnt provide blankets that was not the case the blankets are located in the closet and for the pullout sofa in the drawer. Our stay was exceptional. No complaints at all. I am glad I didn't let a couple of bad reviews stop me from renting here. Also very clean.

Our family enjoyed the stay. Convenient location close to everything

Convenient

Room service took 2 hours and was over priced.

My family and i really enjoyed staying at this hotel, we always had roomservice come and drop off clean towels, the place has plates pans ext. Definitely recommended and most definitely will be staying here in the future

Only really had an issue with the elevator was not always working properly, we were also told there was an oven and their was not so we had to improvise on our dinners for the week. The pool is kind of in an awkward spot not much shade and super loud since it’s right next to the fans blowing. Good location right on the beach a very small walk to the beach. House keeping kept up with clean towels everyday however they did take some money it was only $20 but it was my hard earned $20.

We were later checking in and the front desk called us twice asking when we would be there - there was a wreck on 64- she wasn’t very pleasant. At check in she was on her phone the whole time instead of interacting with me, very unprofessional. The room was fine, AC worked well, beds were comfortable- take your own pillow and a blanket all they have are sheets on the bed. When we tried to use the microwave- it and the TV went off (shorted out I guess) we called the front desk they said they’d send someone up, they didn’t. We also notified the man exchanging towels, he said he get it taken care of, he didn’t. So that was a bit frustrating. Fridge is great! We enjoyed having it so we could keep drinks and snacks. Overall we would stay here again, it was convenient to the beach, has a couple of good restaurants around, and served our needs. I hope they fix the tv/microwave issue and train the front desk lady to be a bit more professional.

No Complaints

Hardly anyone @ the front desk when O needed them

The property was surprisingly clean and fairly well kept. That's not always been my experience at these beachfront properties. Little kitchen was sufficient for my wife and I.

For the price, this hotel was exceptional. The staff were so helpful and nice, and my boyfriend and I would always see staff cleaning and making the property spotless. Very clean, safe, and convenient. It is right on the oceanfront and close to everything. We would definitely come back.

My husband and I had a very good time at sure stay. The studio is clean and equipped with what is needed for the stay. We could not ask for better for the price. I could only suggest that since it is an ocean front studio to offer beach towel even at a cost to the customer because coming from Florida I was not going to buy a beach towel to use only here since my carrier would not permit extra weight. I’m sure that customers would rent beach towel at fair price from the studio.

Great location. close ro beach, food and shops.. Beds where comfortable. Room was clean and spacious.

Close to everything

The stay was good other then the elevator kept getting stuck it was a great stay water was nice and hot and the room was clean

Last minute trip and this hotel had a reasonable price looked at the reviews and there wasn’t anything crazy so we took a chance! A no frills, or thrills hotel. For a family with the kitchenette, right on the oceanfront great value, parking was tight though.

The receptionist was very polite and courteous

It was a great stay

Nice ocean view! Saw lots of dolphins. Room was kinda small but we made it work. Elevator super slow. Staff was friendly and had everything stocked. Shops and everything walking distance from hotel.