Rating & Review Keseluruhan Mantra Broadbeach on the Park

Love the location

near shops

After hours check in via intercom dropped out 4 times. Aircon squealed. Apartment clean and presented well.

Was great. Perfect location and friendly and knowledgeable staff. They couldn’t do enough for us.

Very noisy with Highway out the front and air conditioningnot cold enough.

Very nice and very safe all grocery and shopping walking nearby..

My particular appartment was a little tired and the air conditioning was pretty useless, but otherwise the location and condition of the property was really good.

This property is well located, close to shops and dining. I realise it is an older property, it was chosen for its proximity to the convention centre. Plus, some of us had stayed at Mantra Sharks in Southport, very clean and comfy. Pros - spacious, apartment, including a big kitchen which we didn’t use. Friendly staff, who lent us umbrellas. Big en-suite bathroom. Comfy beds with block out curtains in bedroom. Cons - not cleaned properly before our visit, goop on granite en-suite benchtop, hair in shower, gum left under a foil square on a bedroom table. one bathroom had watery liquid soap, which ran out during our 4 day stay. We didn’t complain, as topups were charged and we made do. Floors don’t feel clean, maybe that’s just Qld humidity. We did a load of washing, and it was covered in lint. A shame, don’t mind the well worn leather lounges, but the lack of cleaniness makes me think I’ll try another hotel next time.

So we checked in about 2.50pm (10 mins early) - to be told no problems, your room is ready. Except - it was filthy, bed not made and bathroom a mess. Back down to reception - sorry we’ll send someone. By the time we got back, crew was arriving and spent all of 5 mins. Took all the fridge items we’d put in before we realised it wasn’t clean and bathroom was still revolting - including no hand/body wash in either shower or hand basin. When I asked for hand/body wash the next morning (we didn’t realise until late that night) - I was treated with disdain, ‘no that can’t be possible’. ‘You are wrong’. No - nothing to wash our hands with or shower with. One room key you provided also failed to work. I won’t bore you with the rest of the issues but suffice to say - I will never stay at another mantra and recommend you don’t, either. And if you stay here, bring thongs as the carpet is disgustingly dirty to walk on with bare feet. Never again.

The appartment was not very clean. Very disappointing.

The room was very clean & tidy. All the comforts of home in a great location.

The staff are wonderful here! It is so close to everything. We will be staying here again! Loved it.

Great location. More kitchen utensils would be useful - tongs, platter and medium sized salad bowl. Noisy at night as it is close to Gold Coast Highway.

Great location, walking distance to everything you need, shops, restaurants and the beach. Corey on reception was very helpful and welcoming on our arrival and sorted out a problem we had in our apartment immediately. Would definitely stay there again.

Close to venue where I needed to do. No exhaust in the bathroom.

Great stay helpful staff

Stayed 4 nights, nice apartment, would stay again

Friendly and informative Check in. Included parking was a nice bonus. Nice property and great location.

The apartment was beautiful and well equiped. Everything was immaculate and worked perfectly. The sauna and steamroom were outstanding. 5 stars!

Had to wait to check in as the site manager was away from desk for 20 minutes. Then had to park elsewhere as allocated spot was taken up by someone else. Was told we would be given another spot but wasn’t called so we parked in a resident’s spot who wasn’t happy