we recommend a hotel to family and friends

Hotel excelente, com ótima localização, pessoal atencioso e simpático. O quarto é espaçoso, limpo e confortável.

Very accessible to the train station and a great home base to stay while exploring Tuscany towns. A wonderful food city as well with many options.

Hôtel idéalement situé entre la gare et le centre historique, avec le charme suranné du siècle passé. L’accueil est très aimable, la chambre confortable. (Expedia devrait corriger l’horaire du checkin qui est erroné, et le montant de taxe locale plus faible que celui indiqué)

Le stelle della struttura sono da rivedere!!

The staff is amazing and makes up for the hard beds.

Great location, great service!

All staff is marvelous. Breakfast is varied and tasty. Bartenders make great drinks and drinking them at sunset on rooftop is divine. Stayed there twice; will always go back. They can tell you where everything in town is, where to eat, shop, pray, visit. Rooms nicely laid out and comfy.

We checked in and were given keys to our room and the room was not clean. It had an awful smell too. We were given another room at exorbitant cost and the air conditioning was not working. I would NOT recommend this hotel to anyone.

Fint hotell i bra läge

Härlig stad med jättebra hotell

Close to the train station. Good buffet breakfast. Beds were mediocre-mattress was fairly thin. A/C didn't work. Had a room on the street side which was noisy until we closed the window. Only stayed one night so no big deal

Jason helped us and made the difference

Central and new the old city

Buon hotel

Ottima struttura

Hotel con gestori ed inservienti molto gentili, ma ha bisogno di una risistemata per meritare le quattro stelle. I lavandini con gli scarichi intasati nel bagno non debbono esserci!

Well, the hotel is very conveniently located but it lacks some basic features. The bathroom is outdated, it is difficult to take a shower, we were not offered an upgrade. We got a very dark room. We were not warned that to service the rooms you need to request them.

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Great place