La habitación era amplia y cómoda, sin embargo tuvieron un problema con las tubería de agua y hubo filtraciones en nuestro cuarto, lo cual se entiende como accidente y dejó fuera el elevador el cual tardaron mucho en reparar y usábamos uno de carga muy feo.

Room is good and clean. Arranged 3 beds for us. Great location. Near the middle of the tourist hotspot Gran Via and Sol. Staff are nice too. If the toilet door can have lock, it would be better.

Las instalaciones empiezan a estar avejentadas

El hotel necesita una rehabilitación. Se ve ya un poco antiguo, sobre todo el baño. Por lo demás, bien en general.La situación es fantástica. Cerca de todo.

The staff was excellent. The guy on the front Desk was super helpfull and gentleman.

Hotel muito bom, próximo a gran via, quarto excelente, café da manhã aceitável, funcionários atenciosos, porém o terraço estava em obras, sendo assim não foi uma experiência completa, mas recomendo muito este hotel.

There was no AC. Reported this to both the staff and Expedia and nothing was done. Was told that although the AC is only turned on during the summer months, technically the hotel did have AC so I was forced to cancel without a refund. Checked out less than 2 hours after checking in and wasn’t offered any reimbursement. Would never recommend this hotel

Comodidades e equipe muito boas!

I enjoyed the room and breakfast until noon as usual. I knew the hotel from before and I even had a birthday party on the rooftop bar a couple of years ago.

Excellent everything from being 1 block away from gran vía; chueca is Awesome !

Excellent staff excellent hôtel Close to everything in madrid Gran Via

During our two-night stay, the first floor of the hotel was under construction. The hotel staff never informed us of this situation. Because of the noise, we had difficulty sleeping.

La habitación impecable y sobre todo súper silenciosa

O quarto estava ótimo. O hotel é perto dos principais pontos, fizemos tudo a pé ou metrô.

Personal excelente en este hotel con inmejorable localización. No ha sido la primera vez ni será la última vez que nos alojemos en esta fantástica cadena. Maracena, Oscar, Mario….. Excellent staff in this hotel with unbeatable location. It has not been the first time nor will it be the last time that we stay in this fantastic Hotels. Maracena, Oscar, Mario.....

Veldig bra rom og frokost, men mørk gang med mye bråk på utsiden av døra.

Helt ok opphold

Todo bien gracias

Ledig bra beliggenhet og fine rom. Enkel og god frokost

Room was available early for weary travelers. The upstairs rooftop bar/lounge was not open. Room was a decent size and front desk was very helpful. Also, great location.