Rating & Review Keseluruhan The Reef at Atlantis

They didn’t clean the room only once in 3 nights after I asked many times Very aggressive staff with worst hospitality and I have a video how they were very aggressive in the beach scarring our 4 year old child because their inconsistency while dealing with us regarding the seats on the beach (I have a video) No shampoo or shower gel or shower cap and I have to ask for everything many times Very loud noise from the fridge and we couldn’t sleep overnight and they had to disconnect the fridge completely following days I booked high level room and they didn’t give us the room we want I asked double queen and they didn’t give it to us I wouldn’t recommend reef Atlantis to anyone who wants to enjoy his trip I went to the same hotel 13 years ago but unfortunatly the service level is way worse in all ways

We had a nice time staying at the Reef, but were disappointed in the lack of choices for dinner without the necessity of traveling to one of the other three Atlantis locations. I was also very disappointed in the lack of places to shop for souvenirs. I had to pay for a taxi downtown to find proper souvenir shops.

We had a terrible experience at Atlantis

Great time at The Reef in Atlantis. Highly recommend if you’re looking for something a bit quieter than the Royal Tower.

Phenomenal property, people and loads of amenities.

Beautiful resort for all ages

Beautiful beach, clean, many pools, room with kitchen

The property is stunning, and the service exceptional!

I saw a lot of negative reviews but my experience was a total opposite, I got the room that I booked and it has a good view of the ocean. I stayed at the reef and everything was perfect. We enjoyed our stay.the kids enjoyed the water park.

This is an ideal vacation for families. We loved the waterpark, the dolphins, the food options, the staff and ease of getting around all of Atlantis. There was always fun things to do for the kids and adults.

Love the Reef. Has its own pool away from the busy area of the resort centre. There is a Starbucks in the lobby. Clean and wonderful.

This was our second trip and it was wonderful! We were fortunate to find dining options without long lines, same for the pool and beach access. The staff is

The staff was amazing! So many great dining options and the on-site shuttle to the local marina was a plus. The Reef was clean, quiet, and close to the beautiful beach. It was our second stay there and cannot wait to return.

Awesome

This was worth the wait!! It was $$$ everything was so expensive but it was a true vacation bc I didn’t worry about anything bc it was all taken care of. Service was amazing

The most beautiful resort we ever stayed

We had a fantastic stay at the Reef and will definitely be back

Everything was perfect

We had a wonderful time. Relaxing and fun for the whole family.