Rating & Review Keseluruhan The Westin Virginia Beach Town Center

Needed to request a cot for a friend who joined to stay in my room at the very last moment, very courteous and helpful staff obliged. My request to stay on as high a floor as possible was honored (15th!) Close to several fun bars. Would stay here again.

Very nice hotel in area loaded with dining and shopping options.

n/a

Wonderful experience, I would highly recommend.

Very nice

The Bartender Brandon is amazing, definitely will return just to visit him. The service was outstanding 👏.

Centrally located to interstate, dining, and entertainment.

The food is phenomenal 😋

Absolutely enjoyed our stay. Upon arrival to our room we were greeted by the kindest staff member named Nana. She made sure we had everything we needed in our room. She understands the value of customer service and is an incredible asset to the Westin team.

For the price, the rooms lack being modern updated. Smudges from dirty fingers were noticeable on the textured wall. None of the trash cans in the room had any bags in them. When we requested an additional blanket the one received was as thin as a sheet. And at check in hours 3/4:30 timeframe housekeeping was still turning rooms and your luggage trolley and their cleaning carts lack adequate space in the hallway and creates an inconvenience and congestion.

The hotel was very clean and the staff was excellent. Whatever you need they will get for you. The only complaint was the parking. Although it was free, it was a parking garage and it was very narrow. And if they have a big event going on parking was hard to come by. I drove around the garage for 45 mins trying to find a place to park

Great stay

Must say it was convenient. It's in the center of a lot of dining areas. Great for social drinking as well.

Good location for a weekend trip to Virginia Beach

Excellent place to stay to take advantage of the theater, the shops and the restaurants. Room was space and clean, comfortable beds. I don't give it five stars because it doesn't have amenities like bathrobes, shower caps and vanity sets, etc. The parking garage is free and attached to the hotel which was nice because it was cold. The front desk staff was very accommodating and nice. Shohn, Megan B, Amy and Angie were great!!!! We ending up getting another room for one of our party and they were fast and got us a room on the same floor.

Our stay was very relaxing and comfortable. We love staying at this hotel when we are in the area. We have never been disappointed.

Me and my husband celebrated our anniversary n valentines the r every year

Well, let me see if I can submit that real quick.The room wasn't clean.The phone was broken.They were supposed to be fixed the next day and they were offered me.A different room beneath the room was as nice as the one I had. The shower gel fell out of the wall.They didn't fix it and fell out of the wall again and cut my foothe hair dryer was discussingly dirty.Or clean it. The bathtub wouldn't hold water and maybe and they didn't fix it. Andy tried her very best to make me happy.Moving me to the different room that was a bit nicer. Restaurant menu very limited and they were constantly out of stuff. Handrails were missing out of the elevator after 2 days.It still wasn't fixed. Overall extremely disappointed from an high rated hotel being very dated and dirty. They did compensate me one night and upgraded my room one night. But I don't think I will ever stay there again.

Great staff

The room and the overall area where the hotel is located is perfect! I would gladly recommend anyone to book their stay at the Westin.