The breakfast was great on the whole, although I would’ve liked a wider array of cheeses on offer and cold cuts of meat. It was really pet friendly and I brought my cavapoo so thank you. The staff were so kind and helpful, especially the sales manager and the front reception staff. They were very keen to help. I was really impressed with the location and the grounds which was ideal for doggies and the vintage heritage railway station and classic trains just round the corner at was a wonderful surprising bonus.

I would change the seal around a bath. Too moldy.

I booked via Hotels.com, looking for somewhere to stay as making a local delivery, this place was fantastic value for money, thoroughly recommend

There was a slight confusion with the room allocation, which the reception staff on Friday evening rectified with consideration and courtesy. The room was prepared to a very high standard. Our stay was for two night's (bed/breakfast). The buffet style breakfast was to a very high standard, fresh and hot. All the hotel staff were courteous, polite and deticated to delivering a perfect customer experience. Would recommend this hotel very highly.

Lovely no sleep noisy next door

Ok stay for the price point

Hotel was great. Very accommodating and allowed us to hold our wedding reception there, with very little notice

Lovely hotel very chilled out atmosphere highly recommend

The room was lovely spacious and clean. There a lot of steps going up and down to get around inside the hotel. Not good with my bad hips. There were a few parties on and not enough staff all used the one bar, and as paying guests there should have been another way to make sure we were served first. That was a bit annoying to br fair, the food was ok we had the curry but was more like tomato soup with chicken. Drinks were very expensive but suppose it’s a hotel. Staff well some were friendly but most weren’t no good morning or hello from them at all. The pool is nice small but was only me and husband in it for a bit so that was ok. It is a lovely place and a lovely two day stay for us

Very good but other parties and the bar area was very noisy. Fighting in the corridors by other guests during the night was very unnerving

Mould around window No hairdryer No shower caps No luggage stand or bed protector

All perfect

Breakfast was nice dinner was well presented and cooked well

Bed was uncomfortable, we were able to move rooms and told we could leave our possessions in the original room however at that point we discovered that our original room wouldn’t lock! Reviews were spot on, the hotel is tired and a bit tatty in places. Breakfast was good and staff friendly

Comfortable room and quiet surroundings

Brillant check in the woman on the check in desk was Brillant gave us a little tour was amazing great lovely rooms lovely breakfast

Had a great meal in the bar area. The staff were very friendly. The room looked as though it had been recently renovated. It was comfortable and clean. Would highly recommend and also stay there again.

Hotel room was not the room we booked very poor and the food service we waited over an hour for food and some of it was cold.

The staff were really amazing... But for a disabled person there is too much walking ie the car park

Give us a room card send us to a room that somebody else already occupied. Try again sent it to another room which meant to be a superior double room and you got dressing gowns and water when you’ve got none of that the restaurant we waited an hour for our dinner come out cold went back into the kitchen to be warmed up and it was still the same as it came out. I don’t think I’ll ever stop there again. Manager was meant to call at half past one this afternoon still not heard from him. It’s a shambles. reception I met two of them and they were both newbies and didn’t really have a clue what they were doing.