Rating & Review Keseluruhan Holiday Inn Express BIRMINGHAM - REDDITCH by IHG, an IHG Hotel

Great stay spoilt by check in

I was grateful for a bed for the night. Unimpressed by my experience though.

Generally good.

Green stays plan is good to keep privacy and cleaning needs at good balamce.

Friendly staff and good breakfast,also the room was clean however there was a lot of stains in my room which did not look good and put me off going back

Value for money. No vegan breakfast available, when I have asked the staff said no stocks.

Very pleasantly surprised and overall an excellent experience in what could be regarded as a low budget hotel, but should not be deemed or feared as such. On Positive notes, Every member of staff that I interacted with, were pleasant, polite, courteous and helpful and i could not have been more pleased with their attitude and demeanor plus everyone that i meet was well dressed and smart, a pleasure to see in this day and age of dress down to work. . The Room 216 was clean, Bedding the same and the bed comfortable, Standard tea and coffee facilities along with ironing Board, iron and hairdryer in room. Shower Room and Toiletries provided were standard but acceptable, Clean towels and spares on hand was a nice touch. Self service Breakfast was of a good standard and there was plenty of food on offer to suit most tastes, along with various drinks options,tea,coffee,Juice,water etc. The Sites location being a 3 minute walk to the Main redditch centre and shopping mall, and nicely located again around 3 mins from Redditch train station with links to Birmingham and various other Midlands locations. Free car parking at the rear of premises in its own onsite Car park with secure entry and exit points. One of the fastest upload speeds i have ever encountered on my travels in hotels measuring over 32 Mbps and download speeds of 48 Mbps plus on average, so ideal for streaming, uploading work data or just staying in touch with loved ones. Negatives Minor cleaning issues on carpets

It is a basic hotel in a basic location

Lovely helpful staff

Service was not great, dust on skirtings, carpet and Base of bed near headboard and mattress. The whole area outside the Hotel smelled of Cannabis and the Shopping Centre nearby smelled of Cannabis inside too,

Great hotel to visit family for xnas

Nice little room and perfect for a one night stay when travelling back from the airport. Nice and clean..few spots that need further cleaning and tidying really. Lovely breakfast

Clean and tidy

Breakfast could be including more options

Really friendly staff , clean rooms free parking on site , good breakfast area very clean. And quiet rooms on a night. Would highly recommend.

Good location could do with bigger car park but must say there were plenty of unoccupied spaces available breakfast was good and hot and served at 6:30 and the price for my stay was good especially when comparing other hotels

Overall the staff were very helpful and pleasant and the hotel was clean. Breakfast was good, lots to choose from. Only criticism was the sofa bed, it was extremely uncomfortable.

Incredibly friendly Staff! We were made very welcone from the moment we arrived. Couldnt fault it.

Easy check in, good breakfast and helpful staff when our remote didn't work. I really interesting town with good shops and dining options. A Wetherspoons with a toiet on the ground floor too just a few minutes up the hill.

Limited food and bar menu Stairs not identifiable at reception Car park had dog faeces on it near car parking spaces