Rating & Review Keseluruhan Holiday Inn Express & Suites IRON MOUNTAIN by IHG, an IHG Hotel

Arrived having paid in full. I was charged a second time because the hotel has no record of my payment. Waiting on a refund of the second payment. The people on the upper floor made the entire night miserable. Very loud and poor sound proofing between floors. They were up banging around at 2 in the morning still.

Quiet, overnight stay in Iron Mountain. Just what we needed. No complaints.

Probably the nicest hotel in the area. Price seems a bit steep for time of year/area. When we pulled up there were only 2 other vehicles for guests present and by morning only a handful more - so fairly quiet. No hot tub, pool was a bit small and water temp a little too cold. Staff was very nice and the hotel in general is kept clean with standard updates. Breakfast was pretty good with several different options.

TV was mounted in the worst position on the wall for either the bed or the couch to watch it comfortably. Caulking in bathroom was slopped in corners and paint was peeling of ceiling in bathroom. Made wife worry about mold.

very clean…very up to date. loved the stay

It was in a big parking lot. Was ok.

Very friendly staff

It was a pleasure trip to see the fall colors and waterfalls.

Great hotel. Like Mexican food? Carlos Cantina is the best.

Very nice staff and excellent property. Attentive and someone was seated at the front desk each time I passed by. Cinnamon rolls are incredible! Highly recommend this hotel.

It was clean and quiet.

The room was very clean. I would highly recommend this place.

Set the bar high. Breakfast was top notch

It worked well for amour family of 6.

Room was spacious, clean and well lit. Nice big flatscreen TV with plenty of channels to choose from. Great breakfast with plenty of choices and good coffee. Location not the best but what an one expect when it’s located next to a busy highway.

Pool was impeccable—loved that it was salt vs. chlorinated Staff was very friendly and gave good advice on local restaurants

Breakfast took forever to get refilled

Best Holiday Inn I have ever visited! Breakfast is great and the rooms are renovated and very clean. Staff there is amazing!

Nice decor, clean, beds are comfortable and good variety for breakfast.

Room was beautiful, clean and smelled nice (meaning no smells). Linen’s were in excellent condition, pillows very comfortable as well as bed.Staff were very friendly and accommodating. I would recommend this hotel