Rating & Review Keseluruhan Holiday Inn Express & Suites AUBURN HILLS by IHG, an IHG Hotel

Customer service was very poor.

Next to great lakes crossing, clean, and a great breakfast!

Clean and quiet. Close to the outlet mall , shopping centre’s and restaurants.

Excellent experience. Host helpful, clean and pleasant environment.

Property was very clean and newly renovated. Employee at front desk for our check-in was very friendly and efficient. We enjoyed the free breakfast offered at the hotel. Only drawback we experienced was there no hot water for the shower. It was barely lukewarm. Good water pressure though. Overall, we did enjoy our stay and would come back.

Very friendly staff.

The hotel is in good condition. The Manager didn't seem to want to help much. The breakfast was pretty plastic and processed, but it was free. Okay all around.

Very clean property. Amazing customer service.

Nice

Our stay had no concerns. Clean, comfortable.

It was very easy for shopping and the amenities they have

My stay was fantastic. I was there with my 7 year old granddaughter. It located across the parking lot from the Great Lakes Crossing Mall which was very convenient

Convieniet location, great shopping (5-minute walk to a great outlet mall).

Great hotel right next to the outlets.

I cant say enough good things about this hotel. 5th time staying at this location because of a number of things. Staff is perfect especially Cynthia who came to my rescue in the middle of the night with a locked door issue i had to my room.

I loved this hotel

Beautiful property and large room! Breakfast was great too!

The front staff went above and beyond for the patrons. Very nice and accommodating. Can not recommend enough.

Highly recommend !

This was one of the best hotels we’ve stayed in. It was so clean, the continental breakfast was the best we’ve ever had and the staff was the friendliest ever!