Don't come here ! Everything is old and broken, I stayed in a Majestic Pool Villa which is the most expensive room type. The shower drainage is stuck and bad smell always present, there is not even a closet for hanging clothes and everything looks old and broken

The villa is amazing, the on-duty manager is awesome to resolve our room issues to ensure that we have great experience.

Very great hotel, convenient to beach area and shopping center, quiet and good for sleep and a quiet moment. villa design are beyond my expectations.

+ The villa pool was very big and perfect temperature. + good room service - can not use jacuzzi because pipelines was full of trash and insects. - breakfast was very regular. Not the standard that Pullman should have.

Nice pool and access to the pool from the room was great. Bed was very uncomfortable.

Overall stay was good, but the buffet it was not very good, it should be improved.

Booked two nights in one of the private pool villas. The front desk staff were very welcoming and friendly on check-in, though English is limited. The room was mostly clean, though there were some cigarette butts left next to the pool. The property is beautiful, but the only real issues lies in the condition of the property and rooms. Things are weathered and broken, with some features in the room (like the sound system, sliding wooden doors and jets in the bath tub) are no longer working. The place is still nice but has seen better days. The water in the room didn't get very hot in the shower or sink. Overall, it's a pretty good value for a private pool but the facilities could use some updating and repairs.

One reception staff was tried and unfriendly, the other one tried to help and still didn't get the correct checking in for me. there is no refrigerator that cool things down, you can only request ice manually. no ocean view gym closes at 10 while said 24 hours, only one treadmill.

Good location but not directly access to beach. Pool is nice but not heated, no jacuzzi. We planed to have kids in pool while we enjoy jacuzzi, can’t do any of those. Breakfast is good with Chinese and Western style. Also kids under 12 breakfast for free. Nobody can’t beat this! People are friendly and responsive, good service.

非常喜歡，別墅舒適，員工有禮貌，非常值得推薦入住。酒店還特意為我女兒準備了一個生日驚喜，感謝每一位員工的辛勞付出。

Service level is bad. Facilities are poorly maintained. Day time can watch internet TV, evening time said internet TV is not available. Breakfast choices are the same everyday.

服務員工都很好 , 很細心, 有耐性, 很有禮貌, 酒店設備還好, 性價比高, 明年會再來. 唯一是泳池旁的小店銷售的員工很糟糕, 小店內地面有水不竟然管, 我同行的80歲家人差點滑倒(其實誰人滑倒也不好), 之後我請她清理, 她竟然說地不是她弄濕的, 不肯處理. 最後我堅持要她清理, 並跟跟她吵架, 吵了15分鐘她才非常不願意地清理, 非常影響度假心情.

這次入住泰國別墅，員工服務態度非常好，只是設施和房間內有點舊。但性價比高，值得一住。還要點名給贊員工小波，因為這次去三亞剛剛有颱風，小波貼心為我提供及更改了多次行程，真的謝謝你的耐心。

入住时前台服务很冷漠不耐烦，酒店不靠海，算是亚龙湾区域二流酒店。

很乾淨 沒有蚊 餐廳價錢不算貴 味道還可以 地方很大 泳池整潔 雪糕很好吃 很容易找的士 員工親親切

入住體驗總的來説還可以，雖然房間內部有些部份老舊但不影響入住心情，泳池乾淨

酒店环境好靚

房間可以直達泳池很讚，King size 床非常舒服，房內裝修有點舊。 退房時信用卡按金，未能即時取消，有點不對勁，行程完結後，到現在仍未取消到。 酒店餐廳食物不錯。

staffs are friendly and helpful, the golf car arrived to our villa immediately after I requested. Breakfast was good that have enough types of food in western and Chinese.

The villa we stayed in is very old and poorly maintained. Bad smell in the living room. The doors and phone are broken. The walls and ceilings are dark. Feels like a 3 star hotel.