Rating & Review Keseluruhan SUZHOU by IHG, an IHG Hotel

妻と上海からの小旅行で1泊しました。夜になるとホテルの吹き抜けのラウンジが良い雰囲気で、

아주 좋았어요. 호수를 바라보는 뷰도 좋았고 방크기 조식도 훌륭함

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.

L'hotel è perfetto, dispone di tutti i servizi necessari. La camera è molto spaziosa, confortevole e silenziosa: splendidi i cuscini. La colazione è di altissimo livello. Posizione incredibile. Tutto lo staff, specialmente Henry, è gentilissimo ed estremamente professionale.

出張で理由しました。部屋はとても綺麗で朝バッフェも充実していてよかったです。次回も使用したいと思います。

Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast

The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.

다음에도 또 방문!

Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again

친절해요

Good

친절합니다

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.

Excellent hotel!

Next to music fountain

Highly recommend, everything’s perfect for family trip!

Ok, this was during a chineese holiday week-end, but still it can't excuse assigning a smoking room when non-smoking was explicitely requested. The rooms need refurbishing for that price, cleaning was questionable and most of the staff doesn't speak a word of english and are not willing to help. The only notable exception is the buffet staff and managers who introduced us to some local dishes and were keen to assist with any need.

這是一間非常棒的酒店，首先房間空間好大，房內設計簡潔舒適。雖然我的房間不是望向金鷄湖方向，但是景觀都是很美。早上自助早餐有很多不同種類的食物選擇，好美味。

excellent location next to Suzhou center