Rating & Review Keseluruhan Mulberry Inn

The hotel looked like it was being closed for renovations and was not being maintained or staffed. The staff was always at the motel next door and had to be called back to this hotel when we had a question. The continental breakfast was plain toast with no toppings and tiny packages of Raisin Brand cereal. Nothing else to eat and nothing to drink. No plates either. The “included pool” was at the motel next door. So were all the working ice machines. The elevator service inspection certificate was 2 years out of date. The lobby and the hallways all smelled very strongly of marijuana.

The hotel was great! Awesome accommodations and the room was just what we needed. We are looking forward to staying here in the future!

Staff was polite and professional. Hotel was dated but decent. No breakfast.

Hard to beat for the price, would stay again.

I enjoyed my 1 night

This is a place you stay at if you are looking for a literal “down & dirty” place to spend a night and take a shower. It’s old and just at the edge of being a roach motel.

Gal at front desk did her best. Overall not very clean. Old coffee left in room, no litebulb in bedside lamp. Pool was not useable, no ice available without going to hotel next door. Would not recommend. Also, elevator had no evidence of inspection for 2 years

One of the door handles in the spare bedroom was broken besides that the facilities were outstanding!! The staff went above and beyond to ensure our stay was perfect!! We will definitely be back!!

Clean

I am surprised with how good the ratings were with this property that the experience was so poor. We had issues with the staff, when we asked what time breakfast was and when it was running and then we actually went down there wasn't any coffee cups, wasn't sugar but that worst part was when we asked if they were going to fill the waffle batter they said no even though there was 2 hours left of breakfast. And when I went to the front desk and asked for a towel and another bar of soap, the staff checked in with me three times and then told me that they would need to have housekeeping bring it up. The property was clean and about what you would expect but the staff and interaction with them along with the lacking breakfast definitely should lower their rating.

Great spot in an isolated location

Great place it’s clean very friendly only thing I’d add is I wish the breakfast was better

It was not what I expected to be .

Check in staff had horrible attitude. And he couldnt figure out how to access the expedia credit card to use the payment i made. First 2 keys he gave us didnt work. Whole hotel was hot woth no ac. The room ac was very loud and took forever to cool the room down.

When we got there, the key wouldn't work, so she gave us the room next door. No closet, or place to hand my clothes. I needed an iron, board was in the room. Needed a blow dryer, nothing in the room. Was told by a male attendant I could use the one in another room. After he laughed because I said there is supposed to be one as an amenity. He said "we are remodeling"! The shower curtain rod was a safety hazard! Hanging out of the wall! I found a couple of milipedes crawling around the floor, but the attendant said "yes, they are everywhere now!" There were stained towels, and the cover of the bed also had stains on them. Room's smell of stale cigarettes and who knows what else! One of the lady's working there was very nice, and we found her next door at The Red Roof Inn, our son got a room there for one night. We should have got a room there! You cannot tell by the pictures how the room is going to be. Whomever writes these things up for the consumer to go by, doesn't tell the truth! I really should have asked for my money back. They should probably be checked up on by the health department in the area.

The building is not well maintained. The staff was freindly and helpful. No one at the front desk. If you need to stay by Ft. Eustis it is extremely close.

only had issues with TV reassigned room, door lock striker broken. electrial cords dazy chained power strips. no on at the front desk, on paper in the printer , i used a scrap piece to print airline ticket.

Breakfast was not good, food were cold. This is the second time we have stayed at this location, and both times the next fallowing day our room hasn't been cleaned and no new towels of any kind had been replaced. We will not stay here again, nor would I recommend this place to anyone.

Was only there to sleep but wasn’t the worst and was decent

Part of town no restaurant near