Rating & Review Keseluruhan Holiday Inn Express & Suites CHATTANOOGA-HIXSON by IHG, an IHG Hotel

The location is easy to access. The rooms are clean and the beds are very comfortable. The employees at the front desk and working the breakfast buffet were helpful, courteous & friendly. We have stayed at this hotel on multiple occasions while visiting family, and will continue to do so.

Pleasant check-in. Room needs some updating/minor repair and cleaning. Bathroom tile on sink wall needs repair and wall needs painting. Lighting in bathroom could be brighter. Bed was comfortable but in-room lighting needs to be better. Breakfast selection was good and well stocked.

Z

The stay over housekeeping is not very good. Any other hotel I have stayed in always checked the room while I was out and replenished the towels, toilet paper and fixed up the beds. Here if you are not ready for housekeeping when they go past your room they skip your room. I stayed Friday Saturday and Sunday and both Saturday and Sunday I had to either track down the housekeeper or call the front desk.

I have no complaints!! Breakfast was good, front staff was helpful and close to where I needed to be during the week! The area was quiet! I could hear doors slamming at some points but other than that, it was a great stay. Bathroom was clean and nice, bed was comfortable, clean and big! No complaints!

Needs a bit more updating

I needed to change rooms because of a maintenance issue. They did address immediately, just moderately inconvenient.

Property needs some upgrades and repairs. The sink didnt drain properly and the toilet seat was broken at the hinge making it slide when you sit. Also when you open the curtains the window pointed to a giant pile of broken junk like old fridges, broken pool chairs, rusty ac units just looked really unappealing. Otherwise clean and breakfast was nice.

Excellent service and stay at an excellent hotel. Will definitely stay here again

This room was absolutely filthy. There was dirt in every corner, the blinds were broken with holes in them, the tub was dirty with red stuff in the corner, the doors were dirty, there was a sharp object sticking out of one of the pillows

Excellent will definitely stay again very clean quiet, great hot breakfast many warm items oatmeal ham sausage eggs potatoes cinnamon rolls nice location in town easy in and out of parking lot gas station and restaurants very close

Very friendly staff

Close to daughter

Our room was on the side next to a indoor gun range so it was a little noisy at times. Our room needed some updating the window shade had holes in it and the faucet in the shower was coming off a little but still worked. The staff was friendly and helpful

Room was clean and comfortable. Pool was closed for maintenance during our stay. Breakfast was the usual for a Holiday Inn Express but the pancake machine wasn't operational either morning of our stay. Parking lot was not convenient for trailering a boat but the front desk attendant allowed us to use an outside outlet for charging. Would stay here again but not with a boat.

The floors in the room wasn't vacuumed.

Worked out perfect for the Hot Chocolate Run. We were able to walk an easy mile to the race and the restaurant was a plus too!

Stayed for one night to celebrate my birthday in Chattanooga. Was a comfortable and quiet stay.

Location

Staff was very helpful and kind. Nice quiet stay. Clean beds.