Rating & Review Keseluruhan Holiday Inn Express & Suites PEMBROKE PINES-SHERIDAN ST by IHG, an IHG Hotel

Excelente atención y las habitaciones cómodas y confortables. Recomendaciones colocar un restaurante o una tienda de conveniencia con opciones para un almuerzo o cena

It was good .

Safety, quiet and convenient environment. No restaurant is a challenge.

Very noisy room

Very noisy and staff don’t understand what you say .

Professional service and excellent amenities

The room had a very strong musty smell. Toilet overflowed. We did have to change rooms. They didn’t offer to bring the key. Has to go pick up new key to change rooms and move all my things.

Excellent

Excelente

Great stay and good staff

I like everything about this hotel except the loud and noisy air conditioning. It affects your sleep

Great!

The employees are friendly and welcoming to newcomers.

The room the give us was very noisy,seems it was the exit and all night doors opening and slamming. The don’t clean the rooms, just came in and replaced fresh towels every day.

It was close to a lot of shopping and service areas.

Great hotel

Nothing special at this time

The smell of mildew was enough to make us change hotels, unfortunately in this area our options were very limited on short notice it. The carpets are so dirty that both of my kids feet were black on the bottom after about 15 minutes of running around that room. A dirty sticky cocktail9xing cup was in the refrigerator and the remote was extremely gears. Gross.

The rooms are spacious and clean however the towels were flimsy, the toilet paper was 1-ply sand paper and the bed was making noises every time I turned around. But the worst part was the smell in the rooms - mildew, mold, not realy sure but I had to change the room bc it was unbearable. The second room was not as bad but still had that horrible odor. Guess you get what you pay for.

No hot water and complained and the reception said its only one day we can’t do anything you are checking out tomorrow, I check in around 8:30 pm and couldn’t get a hot shower. Horrible experience. I would like a refund or credit back to my account.