Rating & Review Keseluruhan Holiday Inn Express INDIANAPOLIS - SOUTHEAST by IHG, an IHG Hotel

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Staff and housekeepers give exceptional customer service.

Rooms and staff were great. Only complaints- could hear interstate traffic a little but adjusted to it pretty quick and oil area should have camera in it so girl staff can see what is happening. Parents and children using life preservers as this and visions to sit in! Very bad deal!

We were going thru on our way east. This was one of the best HIExp we have ever stayed at, and we have stayed at a lot of them. The room was so spacious and so comfortable. Nice breakfast, too. Highly recommend.

Great location. Everything is within walking distance to Shopping food and more.

Great location, friendly staff, clean rooms. Plenty of options for breakfast. Nice indoor pool. Quick to accommodate a small change of schedule. Highly recommend this hotel.

This place was ok for sleep. Very professional. Not for vacationers.

The lobby and 4th floor and elevators smelled terrible. The elevator floors and lobby and walkway from the hallway to the elevators were always wet from the pool I guess. I never saw a ‘wet floor’ sign. My daughter slipped and fell getting out of the elevator once and bruised up her knee.

The hotel

Good. Clean

My stay was average - nothing great but nothing bad either. The pool, however, did have a horrible smell and my grandkids were unable to swim, which was a big bummer. The room was clean, though, and the beds were comfortable.

Suites were very large everything a person needed was impressed with king size beds two of them loved it all it was four ladies with plenty of quiet time thanks we be back lol

The stay was great! Room was nice! Breakfast was great! The only issue was that the pool area was extremely hot if you weren't swimming in it.

Would highly recommend. Staff were awesome and was very clean

Was a good experience.

We rented a king suite for my Birthday. The room and Jacuzzi were clean and nice. Not many hotels in the city that still offer a jacuzzi tub that keep up with their facility. The breakfast was great. Staff was friendly. Best place for the best price!

Fine for travelling

Staff were very nice & cheerful

Good customer service

Was charged an additional $50 after we left even though we literally only had stayed for one night. Upon check in was charged the $149 plus $30 for taxes, total was $175 on printed receipt upon check in. No one available at check out and checked bank statement to make sure they only charged the $175 and statement was $225 for ONE NIGHT.