Breakfast, pool, sauna are very good.

Everything

We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.

Good

Property was very tired. Check-in was poor with room still dirty when we got into it. Had to be changed to another room then key wouldn’t work. Third try worked. Bar was not staffed for afternoon drinks. Had to leave and go to another facility. Would not choose again for the price

It was bad experience, kids and adults , could not sleep due to your wedding events last night. Even after your last communication at 12:30am, there was so much noise until 3am. Due to which kids were sleepy in the morning and had to cancel today planned trip to Algonquin park. We planned this trip to enjoy activities in Algonquin only. But now it seems we need to visit again on some other weekend.

Very nice place. Manager was the best, provided complimentary breakfast.

The reviews I read certainly did not do this place justice. The grounds, views, Checkin experience and services were great. Yes there is a flight of stairs to carry everything up but I planned for that and did an few easy trips. I don’t expect NY hotel luggage service in a country setting. I was appreciative of the ice machine and microwave access that was so useful. Heated up those leftovers beautifully. Birches is the restaurant and they were gracious and considerate and reasonably priced and well stocked with local craft beers. So far, definitely pleased with the experience and outcomes.

A bit tired . No disabled access to second floor . Our then changed room to main floor had two mismatched chairs on outside space . The gate to it was broken so security an issue . In fairness did not raise w manager .

Comfortable Bed, good shower

Needs updates

All the services were amazing

Breakfast is very good but options for the dinner are not good and terrible pizza, total waste of money

This building looks like no maintenance has been put into it since 2002. I do not think a single door opens or closes nicely. Either they slam shut in the halls or slamming on the door frame. Despite me telling the front staff that the bathroom door does not close they did not fix it. Another door was wedged so hard it was peeling the outer layer. They offer $16 breakfast buffet but 10 minutes into town is the better option. With all the fees and extra charges it was not really "resort" worthy The bar was infested with black flies in September which is never a good sign as most are dead outside. Additionally the tv could not change channel as "this is the only working station ". I am not sure what the $30 service charge included and it still has me wondering.

Lovely staff, beautiful property and lake views Indoor pool area getting run down looking, bathtub marked up, needs replacing

Amazing place for the price.

No elevator. Poor accessibility. Limited food options. Dining room closes too early. Staff was excellent tho.

We stayed at Hidden Valley Resort on June 25–26 for one night in a standard room. The place was very clean and well-maintained. Throughout the day, we saw staff actively keeping the resort tidy, which was great to see. The check-in experience, however, was a bit disappointing. The staff member who helped us was not welcoming and offered no guidance or explanation about the resort or surrounding area. That was the only downside. On the positive side, everything else was fantastic. The resort had amazing family activities like pedal boating, kayaking, a beach for swimming, and lots of fun games. Parking was convenient, even for seniors—we were traveling with elders, and they found it very accessible. We did not eat at the restaurant, but it looked clean and well-kept. Compared to bigger resorts, this one felt more peaceful and better managed overall. Would definitely go back—next time for a longer stay, maybe even in winter to explore the town more and enjoy seasonal activities!

Outdated property, amenities are great.