Well built modern hotel. We found our room to be quiet, especially for a large hotel. It was hot and the A/C worked very well. We are traveling with our dog and chose the terrace room, which was perfect. The king bed in our room was super comfy and huge! Biggest king size bed I’ve seen. The spa as great but did cost an extra 30 euro. I would stay there again. We were passing through and did not know the area. One thing to note, the area surrounding the property in every direction are huge factories with smoke massive smoke stacks. They are steal and aluminum factories. It was the weekend so they weren’t in operation but it is a definite and very noticeable part of the surrounding landscape. But again, the hotel is a thumbs up for great rest and spa.

Disliked being able to see into the bathroom when lights were on. Glass doors very flimsy. Half board evening meal poor choice and meat inedible. Breakfast fine. Receptionist and staff very good. Poor value for price.

Todo perfecto. Tuvimos un problemilla con una de las patas de la cama y al momento subió un chico de mantenimiento muy agradable y profesional y lo soluciono sin problema ninguno. Sin duda repetiremos.

Personnel très gentil, petit-déjeuner copieux.

El hotel es muy tranquilo y agradable, una pena que no tenga piscina.

Nice staff

La ubicación no puede ser más tranquila, a unos 5 min. en coche al centro de Avilés. Emplazado en una zona residencial con buenas vistas y facilidad de aparcamiento. No pude asistir a otros servicios del hotel excepto al desayuno, que era muy correcto.

Excelente relación calidad precio, sin ruidos

LA estancia ha sido buena, sitio tranquilo, cómodo y límpio. No hemos probado el desayuno

La habitación comoda, la TV algo pequeña

Habitación bonita y nueva, hotel en urbanización a las afueras que se aparca gratis fácilmente, no tienen piscina solo spa de pago

Habitación amplia y cómoda. Personal encantador

Stayed 3 nights at URH Zen Balagares and was disappointed overall. The staff behaved correctly and professionally, but were far from **welcoming** or genuinely friendly, which added to the cold, impersonal feeling of the stay. Despite the hotel being almost empty, I was given a room without any outside window, more like an interior cabin than a 4‑star hotel room, and there was no water kettle plus a sink that never drained properly during the whole stay.   Check‑in was extremely slow with only one receptionist for a small group ahead of me, the bar is overpriced for average food (a simple beer is 4.50 €), and overall the 3‑day stay fell far below what a 4‑star spa hotel should offer; correct but not friendly service is simply not enough to make up for these shortcomings.

Habitacion en buen estado amplia y silenciosa

Todo fenomenal

Habitacion impecable espaciosa limpia y silenciosa Personal muy atento Una estancia estupenda para repetir y recomendar

El personal fantástico!!!!

Servicio y tranquilidad

Muy bien todo, no tengo pegas en nada. Comodidad y facilidades. Quizá un poco de variedad en el restaurante.

Es un edificio nuevo, pero los servicios normales... Excepto el precio. Todo muy caro. Un gintonic casi 13 euros (ni en los mejores paradores), una copa de vino casi 5... y así. El desayuno creo recordar que 13 euros por persona... Por su puesto no lo incluimos.