Rating & Review Keseluruhan Glacier View Lodge

Some additions make people feeling welcomed. Quality of towels and bedding are very good.

The hot water was not functioning at the beginning and black out for few minutes. Staff resolve the problems quickly. Room very clean with Dyson fan and hair dryer. Excellent view in room, very convenient to go for Icefield bus station.

the air conditioning cannot adjust

Great location. Staff were all great. Only downfall was room was extremely hot in the night. One room controls multiple rooms on a thermostat so other people had to suffer as well. Staff were sympathetic.

The view is more than awesome! The staff are so friendly and lovely!

Très belle hébergement, malheureusement mal insonorisé (dès que quelqu’un passe dans le corridor on l’entend).

Great views and the staff is very helpful.

We wanted a stop between Banff and Jasper and to do the sky walk which was conveniently located

Friendly staff, excellent food options, perfect location for viewing glaciers

Expensive but worth it! Staff was friendly, room was nice and the view was incredible!

Nice view of the glacier

The hotel is great, but the service is bad. It was really annoying to be asked over and over if I was a guest, even though I donated food to the staff. To be exact, five times during one morning while I’m wearing the same outfit in the lounge. I also saw how differently they treated people of different races. And there were NO towels in the room when we arrived. When I asked for towels at night, I had to wait for an hour and remind them twice. They said they forgot while we were the only guest reaching out at 11pm. Seriously? And then I left some stuff at the hotel and I still haven't heard back from them, even though I contacted them through Expedia four days ago. I would not recommend this hotel if Jasper is reopen.

Great place.

Upon arrival we were upgraded to a Glacier view room the rooms are clean modern and the view is spectacular we were blessed with amazing weather. All staff went above a beyond and were very personable. I would definitely recommend for 1 night only as the dining options are not good. Avoid the Altitude at all costs. As you get a better view from the hotel lobby. They serve a charcuterie board a couple of drinks one Alcoholic and one alcohol free.

The view is absolutely stunning. But there isn’t any food selection downstairs. I just hope there’s at least microwave so that we can warm up food.

Mountains

Very friendly and engaging staff.

It was nice, great views. The food was also good, but could be better. Definitely not 5 or 4 star, but it could be one day. This place needs more activities for the guests like a private balcony with a bar, pool table and hot tub. We hiked the whole time we were there so it would have been nice to have some other dinner options or a kitchen or sinple stove top in the room would be nice. The only real downside I can think of is that there was a tick on my pillow as i walked into the room. I killed it but like.. kinda gross

The view from the lobby was awesome, but it’s actually accessible for non hotel guests too. The stay was a bit pricey but room condition was nice. Very convenient to attend those Glacier activities.

Nice view of the glacier