RG
Rahat G.
5,1
/10
Diulas 204 minggu lalu
Melati is one of the sh*tty place to stay we will never recommend this place to anyone the manager was really piece of shit he wasn't professional he is like uneducated person who doesn't know ho to talk how to handle the hotel booking and all that we pay for the 3 person 2 night and he was keep arguing with us that we pay for 2 person and than he was asking for the extra person charge which we already pay. Long story shot he was trying to scam but we call website's CS and then they called him for the booking when he realized that we know better than him then he become so kind and decent person the manager (Noni) may be you guys will see him if you go there because that resort doesn't have any professionalism so I don't think Resort management will even ask how about the sh*t he doing with customers. For this sh*tty resort we pay more than 18000 Baht just for 1 night.
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Accommodation's Reply
04 Jul 2022
Rahat yang terhormat,
Terima kasih telah memilih Melati Beach Resort and Spa untuk tujuan Anda. Kami mohon maaf sebesar-besarnya atas ketidaknyamanan Anda pada saat check in mengenai pemesanan Anda dan sekali lagi atas ketidak puasan Anda atas pelayanan dari beliau dan tim manajemen akan menindak agar hal ini tidak terjadi lagi pada tamu lainnya.
Kami harap Anda memberi kami kesempatan untuk menyambut Anda di masa depan.
Dengan salam hangat,
Yannapol Malailek
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