Terrible experience. We were greeted by a male receptionist (Sundeep was his name I believe). He asked for the name of the booking, then gave us the room keys. We went to the room and fell asleep at 10 pm. At around 10.40 pm the same receptionist came to our room and woke us up. He knocked and shouted that he does not see the reservation. My mother asked if this could wait till the morning. He said no. Half-asleep, I dressed up and showed the Expedia confirmation. He nodded and went away. However, I did not feel safe to do so - what kind of hotel/BnB does such things? Surely the receptionist could have checked everything before handing us the keys or at least wait till the morning, as this was during the legal non-disturbance time. I am not sure if he was drunk or simply careless, inconsiderate and violating the guest-host agreement. The walls were thin, we could hear what other guests were doing next door which did not help to fall asleep. Could not take proper shower due to outdated shower head and insufficient water flow. No hot water out of our bathroom tap. Insufficient amount of hand soup. Both my mother and I are vegans. The BnB advertises that they provide full English breakfast. Fine, we were not expecting big effort to cater for us, as it's a small BnB. We asked the lady who was serving breakfast to just omit the meat and eggs. But the scarce amount of other ingredients clearly stayed the same as in the usual meal. Ok but maybe not the most welcoming thing?

It is a convenient place to stay and well maintained. Within budget.

There was no Hot water to the Basin Tap The toilet did not flush very well even after 3 x flushes The TV kept loosing signal The shower (Electric) kept going from Hot to Cold The LL milk left for tea & coffee was off The linin was very crisp and clean The Bed very comfortable The Breakfast was very nice The reception were very nice and helpful Its an old tired building

Positives: bed linen was clean and nicely presented, breakfast was well cooked and good ingredients, filter coffee was good. Negatives: no wardrobe or hanging space, toilet/wet room was tiny (1m2), sink plumbing leaked, unnecessary kitchen sink in room(?) and general decor was poor.

My second stay, and the service was just as excellent as the previous time. The staff there are so welcoming and helpful.

Not as expected

Yes..truly homely.

Disgusting small rooms. Dirty nothing positive to say. We left I wouldn’t stay there.

Multicultural place.

Very good value. Short walk from town centre

Close to city centre. Friendly staff.

My stay at the bow guest house was really good. From checking in made welcome with such a friendly greeting. I had a single room with shared bathroom. It was ok for 1 night stay. Clean and comfy. The breakfast was really good. There was ceriel with fresh orange. Full english with 2 toast, cooked to good standard. Again friendly lady who was serving and cleaning after each table cleared. 👍 You couldnt ask for more. The guest house is close to lots of eaterys and take aways. The bus stop is at the end of the next street. I ate at the Burger den on the corner of Waylen street reading. The best chicken fillet buger i have had . I would recoment this guest house for short stays.

Comfortable stay. Suited me just right.

What a gem of a place. The welcome was warm, and despite the police sirens around Reading central, the room itself was very quiet. Although the room was described as having a large bed, in fact it had two singles, it was comfortable enough. The towels were exquisite, and the cooked breakfast equally so. Highly recommended for the price and warm hospitality.

We werden heel vriendelijk ontvangen, meneer nam ons mee naar een soort kantoor waar hij de sleutels gaf en liet ons de kamers zien. Geen lift aanwezig, gastheer droeg zelf een van de koffers naar boven. Kamers zijn heel eenvoudig, gedateerd en krap. Voor ons niet hinderlijk. Hygiene in het sanitair kon beter. Voor ons niet bekend dat we ontbijt kregen, bleek bij de prijs in te zitten. We werden persoonlijk bediend van een compleet Engels ontbijt. Kwartier lopen van het station, het bevindt zich in een zijstraat van een drukke weg. Afhankelijk van waar de kamer zich bevindt, hinderende straatgeluiden.

Nice little pub near by. Very pleasant, helpful folks. Did everything to make my stay outstanding.! Was willing to go over and above to make my stay the best. Thank you, and will come back as you showed outstanding hospitality!!!

The room was in very bad shape. The cupboard had a door with broken mirror. The size of the room was too small. There was a toilet shared between two rooms & it was too small. There was no water bottle or tap in or around room. On top of it there were bugs in the bed. I am surprised how Hotels.com is allowing to book such facilities on their site.

First and foremost it's a Guesthouse. Shared toilet and bathroom facilities (sink in the room). It serves a function. Dont expect luxury. I would stay there again. Staff are very friendly, and welcoming. Breakfast was good. Bed a little soft for my liking but fine.

Good location and friendly staff

TV did not work. The shower was not the easiest but could be figured out. Otherwise, the room was comfortable and clean. Furnishings are a bit outdated and could be refurbished but the bed was comfortable. The staff is very nice and the breakfast quite generous.