Rating & Review Keseluruhan Rossett Hall Hotel

What a super top class hotel Will return if possible

Stayed overnight following a wedding reception. We received a warm welcome and found the staff very friendly with a focus on providing great customer service. Bedroom was comfortable but appeared to have had an issue with water/damp on one of the walls. Bed was comfortable and bathroom impressive. Breakfast was good with plenty of choice.

bedroom walls were marked and could do with touching up. Otherwise everything else was good. Good breakfast too.

Pleasant stay

Brilliant helpful service by the staff from the moment we walked into the hotel. Friendly staff, clean rooms, comfy bed. Breakfast was good with a good variety of foods available. We would definately stay here again.

Lovely place, ideal for a visit into Chester.

The room was overpriced

Good building, helpful staff, evening food highly questionable. Average breakfast.

Lovely hotel with nice staff

It was good to be there.

Cleanness is well below average. Carpet is very dirty, dump issues and leakage from upstairs. Lots of marks around ceiling. Bathroom shampoo/ conditioner bottles are fixed on the wall, therefore not able to get cleaned efficiently. Blackened around bottle. Room 1 is designed for family to stay, but my little one found difficulty to reach the hand wash liquid. Garden view is pleasant, breakfast staff are friendly. Need a deep clean.

Lovely relaxing stay. They guys in Oscars were top notch and the food was super all throughout the day.

Warm, friendly and helpful staff. Clean and v comfortable room.

Very clean, warm and accommodating. Reception staff extremely helpful and obliging. Breakfast was included and offered many options, which served all our needs. The restaurant accommodated our dietary needs (though if would have been nice to not have to wait - perhaps a sign saying non-dairy and vegan options were available on request would help). Our mattress seemed quite old and lumpy, but other than that, the stay was excellent.

Excellent Hotel - we were there as we were attending a family funeral - to say we are a bit alternative as a family is probably an understatement however particularly the gentleman who manned the front desk took this in his stride - we were treated like VIP's and will definitely return to this idyllic hotel. Ideal location

My son's wedding was beautiful

N/A

Lovely hotel with nice staff. Rooms far too hot though!

Rooms very spacious and comfortable. The communal areas especially the restaurant were not very warm. Very limited space for guests to enjoy a drink in the evening. There is a bar area outside of the restaurant but it was not staffed. Staff were very efficient and friendly.

There was one male that helped us switch rooms due to being on the ground floor with a little one whilst a wedding was taking place- he was great and very accommodating. Overall lovely looking hotel. Unfortunately service lacked… breakfast in the morning they ran out of butter at 9am for toast and the chef had to cut some. Evening meal… staff again very friendly but unfortunately did not have any knowledge regarding menus or drinks available (not their fault) reception staff - again can’t complain about their service but not a great look when everytime you go to reception there’s a glass patio door and they were outside having a vape or cigarette and only came in when required. This is directly next to the reception area and very visible infront of guests; we felt we were being an inconvenience.