Rating & Review Keseluruhan Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG

I liked the location only. Front desk service was not good and the breakfast was horrible. The main menu everyday are beans and chips. It might be because the majority of the people who stay at the hotel are Latinos. The fruit was old and the juices taste nasty as well the beans. For $130.00 per night, they should serve a decent breakfast,

No tiene restaurante para comer durante el dia, solo es en la manana

Excelente, la verdad la ubicación, sobre todo la limpieza, excelente servicio, las amenidades. Está muy limpio y el desayuno incluido por las mañanas está muy bien servido. Lo recomiendo mucho

En general todo bien. Lo que mejoraría es como ingresar a la propiedad, puede ser confuso si vienes del consulado hacia el hotel. El desayuno es variado y rico, la habitación es amplia y las instalaciones se ven bien mantenidas y en buen estado.

Nice stay

Very nice people

Está bien el hotel

Excellent like always

The location that is near the consulate.

Lo único malo fue que el baño olía mal.

Staff friendliness, safe, continental breakfast

NO ME DIERON LA HABITACIÓN QUE PEDI

The bathroom had hairs all over the place was not clean properly. And in the afternoon some lady came and knocked on the door and after she realized that the door was locked, she left. I called the front desk on my cell phone because the phone in the room was not working. The front desk said they were going to send someone to fix it. Nobody ever showed up when I asked the lady who was knocking on my door and trying to come into my room. She acted like she didn’t know what was going on. I never got an answer who knocked on my door. It was trying to come into my room.

Muy limpio y moderno, las personas muy amables.

excelente ubicacion, limpio y muy seguro

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Staff did not honor our 8 night reservation because we arrived at 11:00pm due to our flight delay. We had to pay more than double to reserve again because we didn't want to get kicked out in the streets in the middle of the night. Unacceptable. Restrooms need an upgrade due to rust and corrosion on the shower heads and handles. Cleaning folks do a good job and some of the staff was friendly, but management is terrible and will try to take your money.

Great experience !!

Thank you for your service to all the team in the hotel

This was the most comfortable hotel I’ve stayed at in a while. It was squeaky clean and the bed was very comfortable. Our night was peaceful and quiet. They offered complimentary breakfast with all the basics to start your day. My family and I will definitely be back!