Only problem was the red stain in tub and on the carpet. It’s looks like red hair dye.

El baño estaba sucio, las toallas no olían bien, el aire acondicionado hacía ruido

Convenient location near restaurants

Friendly staff, clean, safe, quiet and convenient

Convenient location for a wedding that weekend. Needed a suite close to venue. Average hotel and amenities.

Bathroom was dirty… breakfast sucked compared to the Hyatt. Smelled like weed right off the elevator.

Great

We had a great stay. Kiki and the other staff were super friendly and very helpful! Great place to stay.

Excelente hotel y mejor la atención del personal. 😍😍😍😍😍😍😍😍😍😍 muy limpio.

Nice stay and convenient to hospital

Keke at the front desk area is great give all the information we need, a great attitude and very nice person. The room are very good. Recommend this if you are going with you family.

Great hotel if your going to one of the Busch Gardens parks. Rooms were clean, staff was super friendly, free parking and breakfast....AND a shuttle to take you to and from the parks on demand! I'll stay here again when going to the parks

Was clean and everyone was friendly

Keekee greated us as soon as we came thru the door. Fastest and smoothest checkin I have ever experienced. She was our furst impression and it was an excellent one. The shuttle to and from Bush Gardens was awesome and quick service. We will definitely be staying there again the next time we are in town.

The room looked runned down especially the bathtub. The highlight of staying here was the friendly staff and the shuttle service.

The staff always very nice and continental breakfast good as well. Wish pillows were better.

The gentleman that checked us in was nice. The room was at least somewhat close to what I reserved, but it could be updated & cleaned a little better. Area around the hotel is not upscale either.

Complementary shuttle to and from Busch Gardens was convenient. Large variety of food at breakfast busy it was busy so multiple items were not available. Housekeeping cleaned the room daily. I didn't catch her name but the girl that works afternoons at the front desk is a total sweetheart.

Clean and nice

Overall the stay was great. There were a few minor issues but we chose to deal with it rather than complain. The thermostat in our room did not work correctly. We changed the settings to attempt to correct it but it didn’t work. I had to wake up several times a night to change the temperature to get the thermostat to turn on. The faucet in the tub/shower turned every way and didn’t stop. We had to find the sweet spot to turn it off. The hotel was super busy and there wasn’t enough room for people to eat. I think this was mainly due to the large groups (church, teen field trips) that would eat together. Parking is bad. Kiki, the evening front desk clerk, is AMAZING. This place is lucky to have her on board!