Zimmer ok. Eher in die Jahre gekommen

Large room with balcony and lovely views over the 18th green towards the mountains. Staff are very attentive and the room is always clean. Nothing is too much trouble and they regularly bring fresh water, small gifts and refreshments.

The hospitality is horrible, they gave me hard time to enter with my car every time you go in or out Checkin took long time, room was clean, food is ok, I asked for drinks multiple time I couldn't get any, servers don't speak English at all. The major problem is when you check out they hold you for around 30 minutes to send someone to check the room to make sure everything is ok, customer service in general is horrible. The hotel only have 1 pool with no service or food at the pool , they have a golf course in the hotel but i didn't get a chance to play. Not recommended at because you can get much better hotel at the same area with more convenient check-in and out.

Très bon service seulement si vous donnez des pourboires exemple pour le menage de la chambre au 4 etage la personne n'a pas cessé de réclamer de l'argent à mes enfants. Par contre à la reception, dans les différents restos et à la piscine le personnel est au top.

Absolutely outstanding hotel experience! We stayed here with our two daughters, ages 18 and 16, and every aspect was exceptional—from the delicious food and stylish ambiance to the fantastic location, top-notch fitness offerings, and delightful entertainment. But what truly makes this hotel stand out is the incredible staff. They were exceptionally attentive, genuinely kind, wonderfully funny, and very personable. Special thanks to Mr. Masry, Ahmed at reception, and the fantastic Kadou, the zen fitness instructor and world champion in Boccia. Highly recommend this gem! Thank you all for making our first visit to Egypt unbelievably memorable and for making us feel as if we were visiting our second home. Truly 5 stars in every category!

This was our second stay, we were welcomed like old friends. The staff are absolutely amazing they make the holiday really special. Hopefully we will be back later in the year

Sehr sauberes Haus.Personal sehr freundlich und hilfsbereit.

Wir waren zum 15 mal vom 15.12.-26.12 im Steigenberger Makadi , Personal ist top angefangen von der Rezeption bis zum Gärtner alle sind freundlich und fragen jeden Tag ob alles gut ist ob es Probleme Gibt . Einfach nur Toll

Service und Freundlichkeit waren hervorragend. Sehr ruhiges Hotel.

Everything was perfect

Do not go here the staff lies to you. Was setup and money was conned out of me. Management is extremely rude. This place is unsafe and needs to be removed from all travel websites. Feared for our lives this was the worst vacation resort ever.

Very nice

The employers who working in hospitality just a great image for the german hospitality of stiegenberger hotels , abdel in Restraunt, kareem, azzazy , amr in reception, ahmed in housekeeping those guys was perfectly splinded.

Excellent staff, quite place to relax, l

Super Hotel, kein nicht zu viele Zimmer - aber sehr freudlliches Personal

Good for relaxation

Not for solo travellers. Staff and service are focussed on couples sometimes appearing to show a disregard of solo travellers. Once you become accustomed to this the hotel is great. Rooms are very comfortable and the who public areas are spotless.

Everything was outstanding except the half board issue was really irritating I wish management reviewed this I don’t have to hassle for bottles of water or soft drink specially the hotel in middle of nowhere

Das Hotel ist ideal für Golfer, liegt direkt an einem sehr schönen, hügeligen Golfplatz in der Wüste. Das Personal is sehr aufmerksam und reagiert sofort, wenn man einen Wunsch hat ( auch wenn man als Frau diesen äußert, was in Ägypten nicht selbstverständlich ist). Das Essen ist vorzüglich und abwechslungsreich und uns ist in 19 Tagen kein Fall von Durchfall bekannt geworden ( sie haben eine Hygienebeauftragte und sind dafür auch ausgezeichnet worden). Den Strand ( gutes Shuttle) teilt man sich mit einem anderen Hotel und die Liegen mit Schirmen stehen etwas eng - wie aber auch an den anderen Hotelstränden in Makadi. Der im Winter beheizte Pool ist einfach aber schön. Die Ruhe am Pool ist sehr angenehm.

Lovely hotel, lovely staff and really peaceful (no kids/discos etc).