There were quite a few issues. Firstly, there was no mention of parking charges when I booked but on arrival were told that parking close to the hotel was an extra £6 a day! They did advise about free parking further afield but we decided to park close to the hotel and paid the extra.
Next, the room and bed were both really small - it was a struggle to open the door and not walk straight into the bed!
Next, I appreciate it's a really old building but everything was wonky - the floor went up and down in different areas and even the bed was going downhill to the head!! So much so, I have hiatus hernia and this and the heat made the first night pretty awful!
It was the hottest day of the year so far and the room was terribly hot as there is no air conditioning - obviously they can't be held responsible for the heat but it made the night really uncomfortable.
The next morning at breakfast all was well, the staff looked after us and the food was lovely and there was plenty of it!
When we went back to the room, housekeeping arrived and we asked them to come back later which they did. When we left the room housekeeping were busy in another room and I asked about a fan. The lady very kindly went to look for one but unfortunately couldn't locate one.
However, when we got back that evening they had found us a fan and what a blessed relief that was - the 2nd night was much better!
All in all, an interesting stay, a lovely historic building in need of a lot of TLC but great staff.