Rating & Review Keseluruhan Holiday Inn Express & Suites AIRDRIE-CALGARY NORTH by IHG, an IHG Hotel

Very friendly, efficient and easy to find.

The hotel itself was fine, however it was packed. It seemed like there were multiple parties being held. Constant noise in the hallway, loud guests upstairs. The beds were also way too soft for my taste. Probably would stay elsewhere if I was in the area again.

Very professional staff with easy access to dining. Shopping was good. The hotel was very clean and quiet.

Staff were friendly and fantastic

The hotel was quiet and relaxing, making for a comfortable stay. We really appreciated the nearby dining and shopping options, it’s conveniently located close to a shopping mall and just off the highway, which made it easy to drive into Calgary from Airdrie. Great location for both convenience and comfort.

The room was clean. The beds kinda sucked but we don’t like firm mattresses. The staff was fantastic and the breakfast was decent

Great staff

yes

Very nice property and super clean! I was very impressed with our stay and would definitely stay here again! The front desk was super nice and recommended a fantastic pizza place too!

Beautiful rooms.

Very friendly/ helpful staff and a clean property

Clean and convenient.

We booked this hotel for a two-day stay to enjoy Calgary Zoo and Banff, but our experience was disappointing from start to finish. Upon arrival, the front desk staff and night manager appeared grumpy—no smiles, no greetings—making us feel unwelcome. Despite our polite greeting, their attitude remained cold and uninviting. On the second day, we planned to go to Calgary Zoo early. However, my son’s shower had very cold water, and it took a long time to get hot water. We called multiple times to inquire about hot water, but staff seemed unaware and did not provide any solution. We had to wait for the hot water to return, which caused us to be more than two hours late for our zoo visit. As a result, we decided not to go at all, leaving my kids very disappointed. We had plans to pick up my parents from the airport in the afternoon, but due to the missed zoo visit, our time was wasted, and it felt pointless to spend money on such a brief and unsatisfactory experience. The same problem occurred the next morning when we woke up early at 5 a.m. to leave by 7 a.m.—again, no hot water. Despite multiple calls, staff had no answers, and the front desk staff mentioned the night supervisor was not available to assist. After checking out, there was no apology or acknowledgment of the inconvenience; the service felt cold and uncaring. My wife expressed her frustration about choosing a hotel with such poor service. Apart

We had an issue with the coffee machine, mini fridge.

Water barely got warm the first day, the next two days it was cold. They said there were problems with the boiler.

I dont want to

I was given wrong room. I had booked room with 2 queen and then was given the room with a single king + sofa. The staff promised that she would give me 30% off on my booking since they did not give the room I had booked but never received anything.

Very friendly staff, very hard to find parking and there was a sports team and there was loud banging at 5 am in the morning. I was downstairs enjoying the free breakfast that by the way was very good and a father of one of the boys asked another how he slept and he said his kids were up at 5 am.

Nice to have a pool hot tub and gym option

Property was well kept and neat. The streets surrounding the hotel didn't have sidewalks for walking.